Kelly Leong
Macao
Summary
Product Sales Manager offering over 3 years of comprehensive experience assisting companies in achieving unparalleled sales quotas and profit target. Committed to streamlining procedures while optimizing employee talent. Dedicated to increasing productivity, enhancing business practices and boosting revenue. Experienced in marketing strategies, product promotion and merchandising to achieve market penetration. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Product Sales Manager
T Galleria Beauty by DFS at Galaxy Macau
09.2019 - 02.2023
- Developed and implemented effective sales strategies to boost sales and customer satisfaction rating.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Engaged in training and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Associate
Les Nereides at City of Dreams
09.2018 - 05.2019
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Brand Marketing and Public Relations Trainee
Wynn Macau and Wynn Palace
01.2017 - 07.2017
- Coordinated media events, photo opportunities and press interviews to drive client engagement.
- Tracked and reported on success of campaigns and public relations efforts.
- Assisted in creating written, video and image content for marketing channels to increase engagement and reach new audiences.
Education
Bachelor of Science - Hotel Management
Institute of Tourism Studies, IFT
Macao06.2019
Skills
- Business Initiatives Analysis
- Client Base Retention
- Customer Needs Assessments
- Cycle Count Audits
- Interdepartmental Collaboration
- Staff Management
Languages
Chinese (Cantonese)
Native language
English
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Product Sales Manager
T Galleria Beauty by DFS at Galaxy Macau
09.2019 - 02.2023
Sales Associate
Les Nereides at City of Dreams
09.2018 - 05.2019
Brand Marketing and Public Relations Trainee
Wynn Macau and Wynn Palace
01.2017 - 07.2017
Bachelor of Science - Hotel Management
Institute of Tourism Studies, IFT
Similar Profiles
Jujolinne GranadaJujolinne Granada
Sales Team Leader at T-Galleria DFS Saipan LimitedSales Team Leader at T-Galleria DFS Saipan Limited
Jo Chen ChiuJo Chen Chiu
Beauty Advisor2016-2020 at DFS GalleriaBeauty Advisor2016-2020 at DFS Galleria
Tingting LiuTingting Liu
Sales Associate and Cashier at DFS GalleriaSales Associate and Cashier at DFS Galleria