Summary
Overview
Work History
Education
Skills
Languages
Quote
Timeline
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Vidhi Patel

Vidhi Patel

Columbia

Summary

Growing up, life presented challenges that shaped a strong sense of awareness, empathy, and a natural drive to help others. These experiences sharpened my ability to understand people deeply and respond with patience, positivity, and effective solutions. I’ve learned to turn obstacles into opportunities for growth, which now fuel my commitment to providing exceptional service and support. In every interaction, I bring genuine care, clear communication, and a readiness to contribute meaningfully in a customer-focused role.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Hyvee
07.2024 - 08.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier/Customer Service Representative

Walmart
07.2023 - 07.2024
  • Received comprehensive instruction in three key areas:
  • Effective communication
  • Customer service
  • Problem-solving
  • Demonstrated strong proficiency in all three areas throughout the training.
  • Displayed a noticeable level of maturity, surpassing that of some older colleagues.
  • Gained a realistic understanding of the workplace environment, particularly in relation to the large-scale operations of the organization.
  • Helped new workers get trained the most effecient way possible

Sales Associate

Charlotte Russe
06.2023 - 10.2023
  • Completed cashier training in one day; efficiently handled customer transactions and cash management
  • Provided personalized customer assistance, helping shoppers find products and styling options
  • Maintained organized sales floor through zoning and merchandise recovery
  • Applied and removed security tags, ensuring accurate inventory and loss prevention
  • Assisted with store closing procedures and end-of-day operations
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Host

Jose Jalapenos
06.2022 - 10.2022
  • During my first job experience, I honed my communication skills.
  • I was a sophomore in high school taking Spanish at the time.
  • My language proficiency allowed me to effectively communicate with customers.
  • I assisted customers in a manner that ensured a seamless experience.
  • I seated guests at tables, introduced them to the menus, and created a positive initial impression of the restaurant.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Concessions Lead/Shift Supervisor

University of Missouri Levy
06.2025 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.

Education

Associate of Arts - Law

Moberly Area Community College
05-2026

High School Diploma -

Rock Bridge Sr. High School
05-2024

Skills

    • Technical Skills (Microsoft, Canva, Google Slides, Google Docs, etc)

    • Data Analysis (Excel, Java, Etc)

    • Communication (Strong Written and verbal communication as well as multilingual)

    • Marketing (Social Platforms, Stocks)

    • Healthcare (Biology, Human Body Systems, Human Anatomy, PLTW)

    • Active listening

    • Critical thinking/ input

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Languages

Hindi
English
Gujarati

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Concessions Lead/Shift Supervisor

University of Missouri Levy
06.2025 - Current

Customer Service Representative

Hyvee
07.2024 - 08.2025

Cashier/Customer Service Representative

Walmart
07.2023 - 07.2024

Sales Associate

Charlotte Russe
06.2023 - 10.2023

Host

Jose Jalapenos
06.2022 - 10.2022

Associate of Arts - Law

Moberly Area Community College

High School Diploma -

Rock Bridge Sr. High School

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Vidhi Patel