Vidhi Patel
Columbia
Summary
Growing up, life presented challenges that shaped a strong sense of awareness, empathy, and a natural drive to help others. These experiences sharpened my ability to understand people deeply and respond with patience, positivity, and effective solutions. I’ve learned to turn obstacles into opportunities for growth, which now fuel my commitment to providing exceptional service and support. In every interaction, I bring genuine care, clear communication, and a readiness to contribute meaningfully in a customer-focused role.
Overview
3
3
years of professional experience
Work History
Host
Jose Jalapenos
06.2022 - 10.2022
- During my first job experience, I honed my communication skills.
- I was a sophomore in high school taking Spanish at the time.
- My language proficiency allowed me to effectively communicate with customers.
- I assisted customers in a manner that ensured a seamless experience.
- I seated guests at tables, introduced them to the menus, and created a positive initial impression of the restaurant.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Charlotte Russe
06.2023 - 10.2023
- Completed cashier training in one day; efficiently handled customer transactions and cash management
- Provided personalized customer assistance, helping shoppers find products and styling options
- Maintained organized sales floor through zoning and merchandise recovery
- Applied and removed security tags, ensuring accurate inventory and loss prevention
- Assisted with store closing procedures and end-of-day operations
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier/Customer Service Representative
Walmart
07.2023 - 07.2024
- Received comprehensive instruction in three key areas:
- Effective communication
- Customer service
- Problem-solving
- Demonstrated strong proficiency in all three areas throughout the training.
- Displayed a noticeable level of maturity, surpassing that of some older colleagues.
- Gained a realistic understanding of the workplace environment, particularly in relation to the large-scale operations of the organization.
- Helped new workers get trained the most effecient way possible
Customer Service Representative
Hyvee
07.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Law
Moberly Area Community College
601 Business Loop 70 West, Suit 216-Parkade Plaza05-2026
High School Diploma -
Rock Bridge Sr. High School
4303 S Providence Rd #719805-2024
Skills
- Technical Skills (Microsoft, Canva, Google Slides, Google Docs, etc)
- Data Analysis (Excel, Java, Etc)
- Communication (Strong Written and verbal communication as well as multilingual)
- Marketing (Social Platforms, Stocks)
- Healthcare (Biology, Human Body Systems, Human Anatomy, PLTW)
- Active listening
- Critical thinking/ input
Languages
Hindi
English
Gujarati
Timeline
Customer Service Representative
Hyvee
07.2024 - Current
Cashier/Customer Service Representative
Walmart
07.2023 - 07.2024
Sales Associate
Charlotte Russe
06.2023 - 10.2023
Host
Jose Jalapenos
06.2022 - 10.2022
Associate of Arts - Law
Moberly Area Community College
High School Diploma -
Rock Bridge Sr. High School
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