Tiffani Kovacs
Columbia
Summary
Dedicated Loan Coordinator with strong skills in loan processing and client communication. Proven ability to manage pipelines and maintain accurate records, contributing to streamlined operations and enhanced client satisfaction.
Overview
11
11
years of professional experience
Work History
Loan Coordinator
Neighbors Bank
Columbia, MO
10.2024 - Current
- Processed loan applications efficiently, ensuring compliance with regulatory standards.
- Coordinated communication between clients and loan officers to facilitate smooth transactions.
- Verified documentation accuracy, enhancing data integrity within loan processing systems.
- Assisted in resolving borrower inquiries, improving client satisfaction and trust.
- Utilized loan management software to track application statuses and deadlines effectively.
- Maintained detailed records of loan files, supporting audit readiness and process transparency.
- Collaborated with other departments to resolve issues quickly, maintaining seamless workflow during busy periods.
- Maintained strong relationships with clients, fostering trust and loyalty for long-term business growth.
Loan Coordinator
Veterans United Home Loans
Columbia, MO
06.2019 - 10.2024
- Maintained detailed records of loan files, supporting audit readiness and process transparency.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Monitored pipelines to track and log status of loans.
- Coordinated communication between clients and loan officers to facilitate smooth transactions.
- Utilized loan management software to track application statuses and deadlines effectively.
Intake Coordinator
Kilgore's Respiratory Center
Columbia, MO
01.2015 - 06.2019
- Coordinated patient intake processes to ensure timely registration and accurate documentation.
- Collaborated with healthcare providers to streamline referral procedures and enhance patient flow.
- Facilitated communication between patients and medical staff, addressing inquiries and resolving concerns promptly.
- Developed and implemented training materials for new intake staff, improving onboarding efficiency.
- Oversaw compliance with healthcare regulations during the intake process, ensuring adherence to industry standards.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Completed intake assessment forms and filed clients' charts.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
Skills
- Underwriting guidelines
- Document review
- Employment verification
- Appraisal review
- Pipeline management
- Loan processing
- Asset verification
- Income verification
- Team player
- Customer service-focused
- Friendly
- Documentation review
Timeline
Loan Coordinator
Neighbors Bank
10.2024 - Current
Loan Coordinator
Veterans United Home Loans
06.2019 - 10.2024
Intake Coordinator
Kilgore's Respiratory Center
01.2015 - 06.2019