Shawn McMaster
Springfield
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Social Service Aid
Division of Youth Services
Springfield
07.2025 - Current
- Implement high level of supervision for youth as they transition back into the community
- Assist youth in, help with school, job employment, interview skills, and developing other critical life skills through direct support and guidance
- Establishing constructive relationships with youth and their families as well as being a positive role model
- Providing transportation for you and/or family to appointments or therapeutic settings
- Work in tandem with the Support Coordinator and facility staff in implementing and adjusting youths’ treatment plans
Registered Behavior Technician
My World ABA
Ozark
08.2023 - 04.2025
- Implemented individualized treatment goals and Behavior Intervention Plans for clients, while under the supervision of a Board-Certified Behavior Analyst
- Recorded accurate data and submitted detailed session notes
- Facilitated one-on-one therapy sessions for clients aged 4-18
- Developed treatment goals and implementation processes for clients
- Served as the primary therapist for three clients
- Trained and helped develop the skills of other staff members
- Completed daily progress notes, billing, insurance, incident reports, and all other documents in a timely manner
- Maintained a professional and friendly demeanor and demonstrated cultural sensitivity to the diverse needs the clients and their families
Delivery Specialist
Spot on Delivery
Strafford
08.2022 - 08.2023
- Safely and accurately delivered products for Amazon with a Class E license
- Maintained and exceeded goals while providing excellent customer service interactions, promptly resolving any disputes in a professional manor
- Mentored, trained, and provided guidance for new employees
Store Manager/Accounts Receivable
Mama Jean’s Natural Market
Springfield
08.2008 - 07.2022
- Accomplished department objectives through managing, evaluating, encouraging, and training staff
- Established control systems for cost and labor to meet budget guidelines
- Evaluated systems and procedures to identify and implement improvements
- Oriented, trained, motivated and ensured a positive environment for over 30 staff members
- Provided exceptional customer service and resolved disputes effectively
- Facilitated and grew relationships with local vendors
- Maintained inventory control records and initiated quarterly counts for four locations
- Worked as the direct buyer, overseeing that proper inventory levels were maintained
- Processed and reconciled invoicing for four locations ensuring payments were on time.
Education
Master of Social Work -
Missouri State University
Springfield, MO 05.2026 - 05.2026
Bachelor of Social Work -
Missouri State University
Springfield, MOAssociate in Behavioral Science -
Ozarks Technical Community College
Springfield, MOSkills
- Class E license
- CPR/AED
- Behavioral assessment
- Youth advocacy
- Team collaboration
- Treatment planning
- Data documentation
- Cultural competence
- Conflict resolution
- Interpersonal communication
Timeline
Master of Social Work -
Missouri State University
05.2026 - 05.2026
Social Service Aid
Division of Youth Services
07.2025 - Current
Registered Behavior Technician
My World ABA
08.2023 - 04.2025
Delivery Specialist
Spot on Delivery
08.2022 - 08.2023
Store Manager/Accounts Receivable
Mama Jean’s Natural Market
08.2008 - 07.2022
Bachelor of Social Work -
Missouri State University
Associate in Behavioral Science -
Ozarks Technical Community College