Noah Gawer
St Louis
Summary
Team-oriented, high-energy professional with experience in sports operations, customer experience, fan engagement, and event management. Proven ability to thrive in fast-paced, high-volume environments including stadium operations, fitness communities, and recreation centers. Known for strong communication, problem-solving, and a commitment to delivering exceptional experiences. Passionate about baseball and driven to contribute to a winning team culture, elite fan experience, and operational excellence.
Overview
4
4
years of professional experience
Work History
Customer Service & Community Support Specialist
1st Phorm
01.2024 - Current
- Deliver high-level customer experience in a fast-paced environment, supporting thousands of customers weekly.
- Build relationships and drive engagement in a community-based fitness culture similar to the team-first mindset of pro sports.
- Help customers achieve long-term goals through consistent communication, accountability, and product knowledge.
- Work large-scale events and activations involving logistics, customer flow, and brand representation.
General Manager Intern
Loves Travel Stop
05.2024 - 12.2024
- Supported operations for a high-traffic location serving hundreds of travelers daily.
- Led teams on shift, coached employees, and maintained store performance under tight deadlines.
- Strengthened customer service systems, resolved issues quickly, and managed high-pressure situations.
- Gained strong experience managing staffing, scheduling, and operational tasks
Events Lead
Mizzou Recreational Center
08.2021 - 05.2024
- Led and supervised sporting events, tournaments, and large campus activities serving thousands of students.
- Managed set-ups, break-downs, schedules, risk management, and real-time problem solving.
- Coordinated teams of 5-15 staff to ensure smooth event flow and high guest satisfaction.
- Developed strong skills in operations, communication, crowd flow, and event logistics
Retail Manager Intern
Delaware North
05.2023 - 08.2023
- Managed retail operations in a Major League Baseball stadium during Cardinals home games.
- Oversaw inventory, staffing, merchandising, customer interaction, and high-volume transactions.
- Led a team on game days, ensured fan satisfaction, and contributed to a positive ballpark atmosphere.
- Built firsthand understanding of stadium operations, fan expectations, and the pace of professional sports environments.
- Strengthened ability to adapt quickly in dynamic, crowded, and unpredictable settings.
Education
Bachelor of Science - Management
University of Missouri
Columbia, Missouri, MO05-2024
Skills
1 Hitting for Average — Communication & Consistency
Delivers reliable, high-quality customer service, problem-solving, and relationship-building every day
2 Hitting for Power — Leadership Under Pressure
Thrives in high-volume, fast-paced environments, stepping up when stakes are high
3 Speed — Adaptability & Fast Decision-Making
Quick to adjust, solve issues, and maintain flow during gameday operations, events, or customer traffic surges
4 Fielding — Operational Excellence
Strong attention to detail with experience in event setup, logistics, floor flow, retail operations, and fan experience
5 Arm Strength — Team Culture & Accountability
Sets the tone, supports teammates, and brings a positive, team-first mindset that lifts group performance
Timeline
General Manager Intern
Loves Travel Stop
05.2024 - 12.2024
Customer Service & Community Support Specialist
1st Phorm
01.2024 - Current
Retail Manager Intern
Delaware North
05.2023 - 08.2023
Events Lead
Mizzou Recreational Center
08.2021 - 05.2024
Bachelor of Science - Management
University of Missouri