Austin D. Chen
St Louis
Summary
Dedicated pharmacist with experience across diverse settings, including high-volume retail and PBM. Known for excelling in fast-paced environments, providing exceptional patient counseling, and adapting quickly to evolving clinical and operational needs. Strong knowledge of medical terminology, medication therapy management, and inventory processes. Skilled in evaluating clinical information and communicating effectively with physicians, nurses, and patients. Proven leader with experience building and guiding high-performing teams and committed to contributing to organizational success through hard work, attention to detail, and strong clinical judgment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVS Pharmacy
10.2024 - Current
- Trained and mentored new pharmacy technicians and pharmacists, ensuring adherence to CVS standards and fostering professional growth.
- Improved workplace culture by promoting teamwork, communication, and recognition, resulting in higher staff morale and retention.
- Strengthened patient relationships through personalized counseling, proactive communication, and a focus on trust and care continuity.
- Organized and led annual flu clinic events, increasing community immunization rates, and driving patient engagement.
Staff Pharmacist, Clinical Programs
Express Scripts
01.2022 - 10.2024
- Educated patients on medications and equipment to promote patient-centered care and increase adherence to treatment.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations to resolve prescription issues.
- Demonstrated commitment towards continuing education of highly evolved clinical pharmacy knowledge. (Diabetes, migraine, HIV, etc)
Staff Pharmacist
Walgreens Pharmacy
09.2021 - 01.2022
- Vaccinated patients to provide immunity against Covid-19, influenza, pneumonia and other diseases.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Pharmacy Intern
Walgreens Pharmacy
08.2017 - 09.2021
- Worked in a high volume HIV specialty pharmacy.
- Hosted/participated in 10+ successful annual healthcare education and flu clinics.
- Performed blood pressure and blood glucose tests on patients.
Pharmacy Intern
Corum Health Service
01.2017 - 08.2017
- Prepared medication and IV orders for convalescent facilities and hospitals.
- Prepared medications such as emulsions, liquids, powders and ointments.
Education
Doctor of Pharmacy (PharmD) -
St. Louis College of Pharmacy
St. Louis01.2021
Bachelor of Science - Pharmaceutical Sciences
St. Louis College of Pharmacy
St. Louis01.2017
Skills
- Technology Proficiency Skilled in Microsoft Office Suite (Excel, Publisher, Outlook, Word, and PowerPoint)
- Patient Counseling
- Multitasking
- Project Management
- Database Searches
- Inventory and Supply Management
- Safety and Compliance
- Training and mentoring
- Team building
Certification
State of Missouri Pharmacist License (Active)
CPR Certification
BLS Certification
Languages
Chinese (Mandarin)
English
Full Professional
Timeline
Pharmacy Manager
CVS Pharmacy
10.2024 - Current
Staff Pharmacist, Clinical Programs
Express Scripts
01.2022 - 10.2024
Staff Pharmacist
Walgreens Pharmacy
09.2021 - 01.2022
Pharmacy Intern
Walgreens Pharmacy
08.2017 - 09.2021
Pharmacy Intern
Corum Health Service
01.2017 - 08.2017
Bachelor of Science - Pharmaceutical Sciences
St. Louis College of Pharmacy
Doctor of Pharmacy (PharmD) -
St. Louis College of Pharmacy