Moya Long
Whiteman Air Force Base
Summary
Confident and dedicated professional with passion for developing and implementing effective training programs. Well-versed in instructional design and training methodologies, adept at creating engaging and impactful lessons. Committed to fostering professional growth and achieving measurable improvements in performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Trainer
BLUSH Boot Camp
11.2024 - Current
- Led high-energy group fitness classes, fostering a results-driven environment that empowered clients to achieve personal wellness goals
- Designed and implemented personalized fitness plans during one-on-one coaching sessions, improving client retention and satisfaction.
- Supervised and mentored a team of trainers, promoting a culture of accountability, positivity, and professional development.
- Managed scheduling and daily operations to ensure seamless class flow and a consistently clean, organized, and safe workout space.
- Recruited and onboarded new training staff, ensuring alignment with BLUSH Boot Camp's mission and member-first mindset.
- Built meaningful connections with members, contributing to a welcoming, community-oriented gym culture that inspired client loyalty.
Credentialing and Provider Enrollment Specialist
Riek Consulting
04.2024 - Current
- Manage the end-to-end credentialing process for over 200 healthcare providers in multiple states including physicians, nurse practitioners, and allied health professionals.
- Complete initial and recredentialing applications for commercial and government payers (e.g., Medicare, Medicaid, BCBS, UnitedHealthcare, Aetna).
- Verify provider credentials (education, licensure, board certification, malpractice history) using main source verification via CAQH, and state licensing boards.
- Secure compliance with NCQA, CMS, and payer-specific requirements.
- Submit provider enrollment applications and follow up with payers to ensure timely approvals and effective start dates.
- Monitor expiring documents/licenses and proactively initiate renewals to prevent lapses in network participation.
Operations Manager
Old Navy
10.2020 - 05.2021
- Drove daily and weekly sales by executing strategic merchandising and customer service initiatives.
- Manages store operations including opening/closing procedures, cash handling, and payroll administration.
- Recruited, interviewed, and onboarded new employees, ensuring seamless integration into the team.
- Trained and developed team members to meet performance goals and deliver exceptional customer service.
- Maintained visual merchandising standards and ensured the sales floor was clean, organized, and fully stocked.
- Implemented loss prevention strategies through proactive customer engagement and staff coaching.
- Led by example to foster a fun, inclusive, and high performing work environment.
Operations Manager
Rue 21
11.2019 - 12.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
Education
No Degree - Pre-Medical
University of Missouri
Columbia, MONo Degree - Nursing
University of Central Missouri
WarrensburgNational Academy of Sports Certification - Personal Training
NASM
Online01-2025
High School Diploma -
Lee's Summit North High School
Lee's Summit05-2018
Skills
- Team management
- Safety training
- E-learning development
- Mentoring
- Customer service training
- Organizational leadership
Accomplishments
- Supervised team of 7 staff members.
- Conducted ongoing coaching and performance assessments to ensure continued development and adherence to company standards.
- Recognized for leadership in cultivating a positive learning environment and boosting team morale.
Certification
National Academy of Sports Medicine (NASM) Certification
Timeline
Head Trainer
BLUSH Boot Camp
11.2024 - Current
Credentialing and Provider Enrollment Specialist
Riek Consulting
04.2024 - Current
Operations Manager
Old Navy
10.2020 - 05.2021
Operations Manager
Rue 21
11.2019 - 12.2020
No Degree - Pre-Medical
University of Missouri
No Degree - Nursing
University of Central Missouri
National Academy of Sports Certification - Personal Training
NASM
High School Diploma -
Lee's Summit North High School
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