Megan Humphrey
Peculiar
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Waitress
Jose Peppers
Belton
09.2024 - 02.2025
- Provided excellent customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables and dining area throughout shifts.
- Handled cash transactions and managed point-of-sale system smoothly.
- Resolved customer complaints professionally to enhance satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
Night Manager
Flying J
Peculiar
03.2023 - 08.2023
- Supervised nightly operations, ensuring smooth front desk and guest services.
- Managed staff schedules, coordinating shifts for optimal coverage and efficiency.
- Resolved guest complaints promptly, maintaining high levels of customer satisfaction.
- Ordered supplies as needed and monitored stock levels throughout the night shift.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Established friendly relationships with regular guests, members and residents.
- Oversaw general upkeep of public areas and restrooms.
Floating Manager
Pride cleaners
Raymore
03.2022 - 01.2023
- Managed daily operations in a busy dry cleaning environment.
- Supervised staff to ensure quality service and efficiency.
- Coordinated workflow to optimize production and customer satisfaction.
- Implemented inventory management processes for supplies and materials.
- Maintained cleanliness and organization of the work area regularly.
- Addressed customer inquiries and resolved service issues promptly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with industry regulations and company policies.
Cashier
Ultra Clean Car Wash
Independence
01.2017 - 01.2020
- Processed customer transactions accurately and efficiently at Ultra Clean Car Wash.
- Assisted customers with service selections and package upgrades during busy hours.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak times.
- Handled cash, credit, and mobile payments with precision and attention to detail.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Certified Nursing Assistant
The Groves Nursing Home
Independence
03.2016 - 11.2016
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support and companionship to residents during daily interactions.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Documented patient information accurately in electronic health record system.
- Educated residents on health management and wellness practices as needed.
- Assisted in mobility exercises to promote physical well-being among residents.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Certificate - Phlebotomist
Phlebotomy Training Specialist
04.2025 - 04.2025
Missouri High School Equivalency
Warrensburg, MOSkills
- Customer service
- Order processing
- Cash handling
- Complaint resolution
- Blood draw techniques
- Specimen handling
- Venipuncture skills
- Healthcare compliance
Timeline
Certificate - Phlebotomist
Phlebotomy Training Specialist
04.2025 - 04.2025
Waitress
Jose Peppers
09.2024 - 02.2025
Night Manager
Flying J
03.2023 - 08.2023
Floating Manager
Pride cleaners
03.2022 - 01.2023
Cashier
Ultra Clean Car Wash
01.2017 - 01.2020
Certified Nursing Assistant
The Groves Nursing Home
03.2016 - 11.2016
Missouri High School Equivalency