Keona Webber
Kirksville
Summary
Dynamic and compassionate Lead Direct Support Professional at Chariton Valley Association, skilled in client advocacy and behavioral support. Successfully enhanced community integration through tailored activity planning, while training staff on best practices. Committed to fostering dignity and safety in caregiving, ensuring compliance with health and safety requirements.
Overview
8
8
years of professional experience
Work History
Lead Direct Support Professional
Chariton Valley Association
Kirksville, MO
06.2024 - Current
- Provided individualized support to clients, enhancing daily living skills and personal development.
- Collaborated with multidisciplinary teams to create and implement personalized care plans for clients.
- Facilitated recreational activities, promoting social engagement and community integration for individuals served.
- Trained and mentored new staff on best practices in client care and safety protocols.
Customer Advocate
Check Into Cash
Kirksville, MO
10.2023 - 06.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Facilitated loan application processes, ensuring compliance with company policies and regulations.
- Provided training to new team members on customer service best practices and procedures.
CNA
Schuyler County Nursing Home
Queen City, MO
06.2019 - 08.2020
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, adhering to infection control protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
CNA
Milan Health Care
Milan, MO
01.2018 - 04.2019
- Provided emotional support to residents, fostering a compassionate atmosphere within the facility.
- Trained new staff on best practices for patient care and operational procedures.
- Documented patient progress accurately in electronic health records, supporting continuity of care.
- Implemented process improvements that enhanced efficiency in daily caregiving routines.
Education
High School Diploma -
Putnam County R-1
Unionville, MO05-2016
Skills
- Behavioral support
- Client advocacy
- Activity planning
- Community integration
- Problem-solving
- Daily living support
- Compassionate caregiving
- Patient care
- First aid and safety
- HIPAA compliance
- Health and safety requirements
- Transportation
- Medication administration
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Timeline
Lead Direct Support Professional
Chariton Valley Association
06.2024 - Current
Customer Advocate
Check Into Cash
10.2023 - 06.2024
CNA
Schuyler County Nursing Home
06.2019 - 08.2020
CNA
Milan Health Care
01.2018 - 04.2019
High School Diploma -
Putnam County R-1