Rachel Shankle

Lead Direct Support Professional

Applewood Corp

02.2014 - Current

Strengthened overall program effectiveness by actively participating in staff training sessions, workshops, and meetings.
Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
Developed strong relationships with clients'' families to foster trust, open communication, and continuity of care.
Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
Enhanced client independence by implementing individualized support plans and goal-setting strategies.
Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
Managed challenging behaviors effectively using approved crisis intervention techniques to maintain a safe environment for clients and staff members alike.
Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
Supported clients in achieving personal goals with tailored assistance in daily living tasks such as hygiene, meal preparation, and household chores.
Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
Facilitated community integration for clients by coordinating activities, transportation, and providing necessary support during outings.
Provided reliable and timely transportation for clients to appointments, community events, and other essential engagements.
Encouraged client autonomy by guiding the development of decision-making skills and offering support when needed.
Collaborated closely with healthcare professionals to develop appropriate interventions for medical or psychiatric conditions affecting client wellbeing.
Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.