Jessica Boehm
Macon
Overview
8
8
years of professional experience
1
1
Certification
Work History
Benefit Program Technician
State of Missouri
Macon, MO
11.2023 - Current
- Actively listening to clients and guiding them through the application process for FSD programs (SNAP, Medicaid, Temporary Assistance)
- Precisely navigating through multiple systems (FAMIS, MEDES, Current SharePoint, Genesys)
- Entering information received from clients into data systems to determine benefit eligibility
- Maintaining understanding of current policies, procedures, and regulations
- Collaborate with coworkers to encourage teamwork in assisting clients
Operation Supervisor/Pharmacy Technician
CVS Health
Macon, MO
11.2021 - Current
- Maintaining over-the-counter inventory
- Complete bimonthly ordering to ensure merchandise stays in stock
- Complete daily cycle counts to report accurate inventory
- Completing modular planograms in a timely manner
- Politely talking with patients/doctor's offices on the phone
- Ensuring private information is kept safe for the patient
- Accurately billing patient's insurance
- Maintaining inventory of medications
- Diligently helping customers when dropping off or picking up prescriptions
- Quick and precise filling of prescriptions
Electronics/Toys Department Manager
Walmart
Macon, MO
08.2019 - 11.2021
- Answer customer questions and assist customers on the sales floor
- Set up, organize, and arrange placement of merchandise from shipments for sale
- Order inventory to replenish items and audit automated system counts
- Use handheld computer terminals (TC70X) and Zebra handheld label printers daily
- Reviewed sales numbers for fluctuation of inventory daily to determine merchandise to order
- Prepared department planning reports for monthly features, seasonal merchandise, and sales goals
- Modified prices and modular displays
Pharmacy Technician
Walmart
Macon, MO
08.2017 - 08.2019
- Politely talking with patients/doctor's offices on the phone
- Ensuring private information is kept safe for the patient
- Accurately billing patient's insurance
- Maintaining inventory of medications
- Diligently helping customers when dropping off or picking up prescriptions
- Quick and precise filling of prescriptions
- Obtained Pharmacy Technician Certification from the National Healthcareer Association in 2018
Education
Bachelor's Degree - Health Sciences
Bellevue University
Bellevue, NE08.2021
Associate's Degree - Health Sciences
Moberly Area Community College
Moberly, MO05.2019
High school or equivalent - General Education
Macon County High School
Macon, MO05.2017
Skills
- Microsoft Office
- Customer Service
- Data Entry
- Time Management
- Problem Resolution
- Public Speaking
- Strong analytical skills
- Benefits administration
- Policy interpretation
- Verbal and written communication
Certification
- Certified Pharmacy Technician (CPhT) June 2018 to June 2024
- State of Missouri Pharmacy Technician License August 2017 to May 2024
Awards
Professional and Leadership Development Award September 2025
Timeline
Benefit Program Technician
State of Missouri
11.2023 - Current
Operation Supervisor/Pharmacy Technician
CVS Health
11.2021 - Current
Electronics/Toys Department Manager
Walmart
08.2019 - 11.2021
Pharmacy Technician
Walmart
08.2017 - 08.2019
Associate's Degree - Health Sciences
Moberly Area Community College
High school or equivalent - General Education
Macon County High School
Bachelor's Degree - Health Sciences
Bellevue University