Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Jessica Boehm

Macon

Overview

8
8
years of professional experience
1
1
Certification

Work History

Benefit Program Technician

State of Missouri
11.2023 - Current
  • Actively listening to clients and guiding them through the application process for FSD programs (SNAP, Medicaid, Temporary Assistance)
  • Precisely navigating through multiple systems (FAMIS, MEDES, Current SharePoint, Genesys)
  • Entering information received from clients into data systems to determine benefit eligibility
  • Maintaining understanding of current policies, procedures, and regulations
  • Collaborate with coworkers to encourage teamwork in assisting clients

Operation Supervisor/Pharmacy Technician

CVS Health
11.2021 - Current
  • Maintaining over-the-counter inventory
  • Complete bimonthly ordering to ensure merchandise stays in stock
  • Complete daily cycle counts to report accurate inventory
  • Completing modular planograms in a timely manner
  • Politely talking with patients/doctor's offices on the phone
  • Ensuring private information is kept safe for the patient
  • Accurately billing patient's insurance
  • Maintaining inventory of medications
  • Diligently helping customers when dropping off or picking up prescriptions
  • Quick and precise filling of prescriptions

Electronics/Toys Department Manager

Walmart
08.2019 - 11.2021
  • Answer customer questions and assist customers on the sales floor
  • Set up, organize, and arrange placement of merchandise from shipments for sale
  • Order inventory to replenish items and audit automated system counts
  • Use handheld computer terminals (TC70X) and Zebra handheld label printers daily
  • Reviewed sales numbers for fluctuation of inventory daily to determine merchandise to order
  • Prepared department planning reports for monthly features, seasonal merchandise, and sales goals
  • Modified prices and modular displays

Pharmacy Technician

Walmart
08.2017 - 08.2019
  • Politely talking with patients/doctor's offices on the phone
  • Ensuring private information is kept safe for the patient
  • Accurately billing patient's insurance
  • Maintaining inventory of medications
  • Diligently helping customers when dropping off or picking up prescriptions
  • Quick and precise filling of prescriptions
  • Obtained Pharmacy Technician Certification from the National Healthcareer Association in 2018

Education

Bachelor's Degree - Health Sciences

Bellevue University
Bellevue, NE
08.2021

Associate's Degree - Health Sciences

Moberly Area Community College
Moberly, MO
05.2019

High school or equivalent - General Education

Macon County High School
Macon, MO
05.2017

Skills

  • Microsoft Office
  • Customer Service
  • Data Entry
  • Time Management
  • Problem Resolution
  • Public Speaking
  • Strong analytical skills
  • Benefits administration
  • Policy interpretation
  • Verbal and written communication

Certification

  • Certified Pharmacy Technician (CPhT) June 2018 to June 2024
  • State of Missouri Pharmacy Technician License August 2017 to May 2024

Awards

Professional and Leadership Development Award September 2025

Timeline

Benefit Program Technician

State of Missouri
11.2023 - Current

Operation Supervisor/Pharmacy Technician

CVS Health
11.2021 - Current

Electronics/Toys Department Manager

Walmart
08.2019 - 11.2021

Pharmacy Technician

Walmart
08.2017 - 08.2019

Associate's Degree - Health Sciences

Moberly Area Community College

High school or equivalent - General Education

Macon County High School

Bachelor's Degree - Health Sciences

Bellevue University

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Jessica Boehm