Jennifer DeMaranville
Saint Joseph
Summary
Dynamic Store Manager skilled in problem-solving and staff training, with over 10 years of experience in retail operations. Recognized for improving inventory accuracy and enhancing customer satisfaction through effective team leadership and operational strategies.
Overview
18
18
years of professional experience
Work History
Store Manager
trexcon
Saint Joseph
03.2020 - 07.2026
- Managed daily store operations to ensure efficient workflows.
- Trained and mentored staff on exceptional customer service standards.
- Oversaw inventory management, maintaining optimal stock levels.
- Implemented promotional displays to improve product visibility.
- Managed staff scheduling to optimize employee availability and service quality. to optimize store coverage.
- Resolved customer inquiries and complaints effectively.
- Conducted performance evaluations for team members regularly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Store Manager
MFA Oil
Saint Joseph
05.2015 - 03.2020
- Managed daily store operations and ensured smooth workflow.
- Trained and mentored staff on customer service standards.
- Oversaw inventory management and maintained stock levels.
- Implemented promotional displays to enhance product visibility.
- Coordinated staff schedules to optimize store coverage.
- Resolved customer inquiries and complaints effectively.
- Conducted performance evaluations for team members regularly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
Team Leader
Loves Travel Stop
Saint Joseph
08.2008 - 06.2015
- Supervised daily operations to ensure efficient workflow and customer service.
- Trained team members on company policies and operational procedures.
- Coordinated inventory management and restocking of products on the sales floor.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
Education
GED -
Central High School
Saint Joseph, MO05-2001
Skills
- Inventory management
- Sales reconciliation
- Cash handling
- Performance evaluation
- Visual merchandising
- Customer relationship management
- Staff scheduling
- Employee training
- Problem solving
- Time management
- Retail inventory management
- Marketing and promotions
- Inventory control
- Customer relations
- Store merchandising
- Recruiting and hiring
- Payroll management
Timeline
Store Manager
trexcon
03.2020 - 07.2026
Store Manager
MFA Oil
05.2015 - 03.2020
Team Leader
Loves Travel Stop
08.2008 - 06.2015
GED -
Central High School