Open To Work
HERNAN HURTADO
California
Work Preference
Summary
Sanitation Lead and Store Manager experienced in maintaining high hygiene standards and optimizing retail operations. Achieved enhanced workplace safety and cleanliness through effective management of sanitation protocols and team training. Focused on fostering a culture of compliance and operational efficiency to drive sales growth and improve productivity.
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
3
3
years of professional experience
Work History
Store Manager
Cricket Wireless
Jefferson City
01.2026 - 04.2026
- Managed daily operations and ensured store compliance with company policies.
- Trained and supervised staff to deliver exceptional customer service.
- Developed effective merchandising strategies to enhance product visibility.
- Implemented inventory management systems to optimize stock levels.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Analyzed sales reports to identify trends and improve performance.
- Collaborated with marketing teams on promotional events and campaigns.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Updated POS system with new products and promotional offers.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Appraised inventory levels on a frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Mitigated business risks by working closely with staff members and assessing performance.
Warehouse Associate
Amazon
Ashland
10.2025 - 01.2026
- Operated material handling equipment to transport products within the warehouse.
- Sorted and labeled incoming shipments for efficient inventory management.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Conducted regular inventory checks to ensure stock accuracy and availability.
- Maintained accurate inventory records through manual and computerized systems.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Collaborated with team members to meet daily shipping goals effectively.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Followed safety protocols to minimize workplace hazards during tasks.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Received deliveries, scanned packages, and updated orders in internal database.
- Operated forklifts to fill or empty overhead spaces.
- Staged and sorted multiple types of products for loading.
Sanitation Lead
Cargill Meat Solutions Corporation
California
02.2023 - 10.2025
- Led sanitation team to ensure compliance with health and safety regulations.
- Trained, supervised, and evaluated sanitation staff to enhance team effectiveness and adherence to protocols.
- Trained new staff on sanitation procedures and safety protocols.
- Monitored sanitation activities to ensure compliance with health regulations and maintain facility hygiene standards.
- Developed and implemented sanitation protocols, improving operational consistency and compliance across the facility.
- Executed corrective action plans to enhance sanitation operations.
- Inspected facilities to identify sanitation deficiencies and implement corrective actions.
- Developed cleaning schedules for production areas and equipment maintenance.
- Managed inventory levels of chemicals, cleaners, disinfectants, and other supplies used in the sanitation process.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Monitored cleaning practices to ensure adherence to company standards and policies.
- Trained team members in proper cleaning and sanitizing procedures.
- Coordinated with production teams to minimize disruptions during cleaning activities.
- Conducted regular inspections of work areas to identify potential health or safety hazards.
- Identified opportunities for improvement in existing cleaning processes.
- Communicated regularly with management regarding progress towards achieving department goals.
- Maintained accurate records of all cleaning activities in the facility.
- Assessed supply inventory to ensure availability of cleaning products and compiled procurement lists.
- Coordinated the disposal of waste materials according to established guidelines.
- Adhered to proper safety procedures while handling hazardous materials.
- Followed regulations to maintain proper storage of chemicals.
- Maintained up-to-date knowledge of applicable laws, regulations, industry standards, trends related to food safety and sanitation.
- Collaborated with production personnel to ensure optimal hygiene practices are maintained throughout the facility.
- Prepared reports summarizing inspection results and other relevant data.
- Investigated customer complaints relating to sanitation issues in a timely manner.
- Performed daily maintenance checks on equipment used in the sanitation process.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed safety processes for all manual and electric cleaning equipment.
- Combined water with detergents or acids to create effective cleaning solutions.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Delegated work to personnel and checked performance against company guidelines.
- Monitored building security and safety by locking doors or avoiding hazards.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Enhanced floor appearance by stripping old finish, sealing, and polishing surfaces.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Enhanced floor appearance by stripping old finish, sealing, and polishing surfaces.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
Education
General Equivalence Degree -
California High School
California, MO 06.2012 - 06.2012
Skills
- Store operations
- Product management
- Regulatory compliance
- Equipment maintenance
- Standard operating procedures
- Inventory management
- Regulatory adherence
- Team leadership
- Quality assurance
- Problem solving
- Effective communication
- Training and development
- Attention to detail
- Process improvement
- Time management
- Work delegation
- Inventory control
- Supply checking
- Chemical mixing
- Sanitation expertise
- Facility management
- Equipment oversight
- Regulatory compliance
- Retail safety
- Interpreting instructions
- Inspecting equipment
- Operational efficiency
- Multitasking capacity
- Maintaining building security
- Industrial equipment operation
- Professionalism
- Sales operations
- Inventory management
- Teamwork and collaboration
- Goal setting
- Supply inventory management
- Active listening
- Sanitization techniques
- Health and hygiene standards
- Customer trust
- Self motivation
- Employee training
- Market analysis
- Customer service
- Financial oversight
- Team collaboration
- Operational strategy
- Client engagement
- Team motivation
- Cash management
- Staff scheduling
- Talent acquisition
- Employee supervision
- Inventory merchandising
- Shift scheduling
- Bank deposit procedures
- Leadership development
- Employee scheduling
- Sales expertise
- Merchandise planning
- Multitasking and organization
- Shrink management
- Opening and closing procedures
- Customer service management
- Sales promotion
- Employee development
- Store procedures
- Team development
- Delegating work
- Performance management
- Stock management
- Inventory oversight
- Promotional strategies
- Reliable
- Merchandising displays
- Promotional events
- Friendly and positive
- Employee evaluations
- Sales metrics
Languages
- English, Full Professional
- Spanish, Native/ Bilingual
Timeline
Store Manager
Cricket Wireless
01.2026 - 04.2026
Warehouse Associate
Amazon
10.2025 - 01.2026
Sanitation Lead
Cargill Meat Solutions Corporation
02.2023 - 10.2025
General Equivalence Degree -
California High School
06.2012 - 06.2012