Francine Hill
St Louis
Summary
Detail-oriented professional with extensive experience in training, customer service, and cash handling. Known for resolving inquiries efficiently and creating engaging environments that enhance customer loyalty and satisfaction.
Overview
11
11
years of professional experience
Work History
Cashier
BJC Hospital
Saint Louis
06.2022 - Current
- Addressed inquiries and resolved issues to deliver exceptional customer service.
- Processed customer transactions with precision, ensuring accurate payment handling.
- Trained new cashiers on point of sale operations and established customer service standards.
- Adhered to cash handling procedures while managing cash and credit transactions securely.
- Communicated promotions and store offerings effectively to enhance customer engagement.
Cashier
Saint Louis Cardinals
Saint Louis
09.2020 - 09.2025
- Trained new cashiers on point of sale operations and customer service standards.
- Managed customer transactions with precision, ensuring accurate processing of payments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled cash and credit transactions securely, adhering to cash handling procedures.
Teacher
Hampton Academy Center
Olivette
08.2015 - 06.2022
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Participated in professional development workshops related to teaching methods or curriculum changes.
Home Care Provider
SSM Saint Louis University Hospital
Saint Louis
02.2015 - 06.2019
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education
High School Diploma -
Riverview Gardens High School
Saint Louis, MO05-2004
Some College (No Degree) -
Saint Louis Community College
St. Louis, MOSkills
- Point of sale operations
- Cash handling and customer transactions
- Promotions communication
- Employee training and development
- Customer service management
- Problem resolution strategies
- Team collaboration
- Time management skills
- Effective communication
References
References available upon request.
Timeline
Cashier
BJC Hospital
06.2022 - Current
Cashier
Saint Louis Cardinals
09.2020 - 09.2025
Teacher
Hampton Academy Center
08.2015 - 06.2022
Home Care Provider
SSM Saint Louis University Hospital
02.2015 - 06.2019
High School Diploma -
Riverview Gardens High School
Some College (No Degree) -
Saint Louis Community College