Dominick Circello
Kansas City
Summary
Restaurant professional with years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.
Qualified bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
13
13
years of professional experience
Work History
Bartender
The Lake Stop
03.2025 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Barteneder/Server
Char Bar
03.2024 - 05.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Bartender
Apparition Bar
03.2022 - 12.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Clerk
QuikTrip
08.2013 - 10.2015
- Addressed all information updates by making changes to the records in the system.
- Followed all confidentiality rules to preserve data quality and reduce the chance for information compromise.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Processed shipments and maintained organized stock shelves.
FOH/BOH
Outback Steakhouse
04.2012 - 02.2022
- Performed additional tasks to keep the dining room running smoothly.
- Handled products and equipment in accordance with safety and sanitation guidelines.
- Greeted guests and communicated about wait time.
- Delivered exceptional, friendly and fast service.
- Quickly and courteously resolved all guest problems and complaints.
- Correctly and safely operated all kitchen equipment in accordance with set guidelines.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Smithville High School
Smithville, MO2010
Skills
- Interpersonal skills
- Highly responsible and reliable
- Upbeat, outgoing and positive
- Customer service
- Active listening skills
- Effective team player
Timeline
Bartender
The Lake Stop
03.2025 - Current
Barteneder/Server
Char Bar
03.2024 - 05.2025
Head Bartender
Apparition Bar
03.2022 - 12.2024
Clerk
QuikTrip
08.2013 - 10.2015
FOH/BOH
Outback Steakhouse
04.2012 - 02.2022
Smithville High School
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