Destiny Morton
Springfield
Summary
Dedicated and compassionate professional with extensive experience in customer service and juvenile court case management, specializing in abuse and neglect matters. Proven ability to manage complex caseloads while effectively assessing risk and safety concerns. Skilled in fostering collaboration among courts, families, and community partners to promote the well-being of children. Recognized for strong communication skills, sound judgment, and a trauma-informed approach, consistently delivering respectful service to diverse populations.
Overview
13
13
years of professional experience
Work History
Deputy Juvenile Officer
Greene County Juvenile Office
Springfield, Mo
07.2021 - 02.2026
- Monitor the safety, placement, and overall welfare of children under court jurisdiction
- Monitor compliance with court orders, service plans, and treatment requirements
- Assist in coordinating services such as counseling, parenting classes, substance abuse treatment, and visitation
- Collaborate with child protective services, guardian's ad litem, attorneys, schools, and mental health providers
- Managed on average 70 open case and closed over 80 successful cases.
Secretary
Greene County Prosecuting Attorney’s Office
Springfield, Mo
09.2020 - 07.2021
- Check victims and witnesses in for court in a timely manner
- Answer phones and direct calls as necessary
- Make sure all information is correct in Karpel
- Build and mail out court notifications and victim impact statements
Sales Associate
Tuesday Morning
08.2019 - 09.2020
- Excellent customer service as I finalize each transaction
- Cash handling
- Price products and put them away in a clean and presentable manner
- Ensure bathrooms and register areas are stocked and cleaned daily
Internship
Greene County Justice Center
01.2020 - 04.2020
- Adhered to all confidentiality requirements at all times
- Developed rapport with inmates while discussing mental health needs
- Kept all files up to date with any notes that needed to be added
- Met with inmates on an as needed basis to solve mental health needs
- Met with jail Psychologist daily to keep him updated on inmates’ needs
EEG Tech 1
Mercy Hospital
07.2018 - 05.2019
- Adhered to all confidentiality requirements at all times, obtained HIPAA training and recertification as necessary
- Performed routine and video EEG’s on inpatients and outpatients
- Handled phone calls and made appointments
- Kept in contact with all Neurologists on EEG information
- Developed rapport with patients, putting them at ease and explaining procedures.
Office Manager
Complex Technologies
Springdale, AR
02.2017 - 09.2017
- Handled all office duties (filing, data entry, phone calls, spreadsheets, and customers) daily.
- Accounts Payable
- Accounts Receivables
- Met all customer call guidelines including service levels, handle time and productivity.
Civil Clerk
Greene County Sheriff's Office
11.2016 - 01.2017
- Adhered to all confidentiality requirements at all times.
- Met all customer call guidelines including service levels, handle time and productivity.
- Entered in Garnishments (bank & wage) into our records management system.
- Entered and processed ex-parte's.
- Handled all office duties (filing, data entry, phone calls, spreadsheets and customers) daily.
- Made phone calls to customers trying to get them back in the gym.
CCW/Records/UCR Clerk
Greene County Sheriff's Office
04.2013 - 09.2015
- Adhered to all confidentiality requirements at all times.
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Collected the county's statistics on all major crimes (Homicide, Rape, Burglary, Robbery Motor Vehicle Theft, Assaults, & Larceny); revised delivery processes.
- Fingerprinted and ran background checks on customers applying for their conceal carry license.
- Entered in warrants, citations, and all services of papers (full and temporary orders of protection).
Education
Bachelor of Arts - Clinical and Behavioral Neuroscience
Drury University
Springfield, MO01.2020
Associates of Biological Clinical Science - undefined
Ozarks Technical Community College
Springfield, MO01.2014
Skills
- Exceptional interpersonal communication
- Excellent time management skills
- Effective problem solver with great attention to detail
- Sound judgement and decision-making in high-stress and emotionally charged situations
- Exceptional telephone etiquette
- Microsoft Outlook, Word and Excel
- Customer-focused
- Highly dependable
LANGUAGES
English
Spanish (1 year taken)
French (2 years taken)
Timeline
Deputy Juvenile Officer
Greene County Juvenile Office
07.2021 - 02.2026
Secretary
Greene County Prosecuting Attorney’s Office
09.2020 - 07.2021
Internship
Greene County Justice Center
01.2020 - 04.2020
Sales Associate
Tuesday Morning
08.2019 - 09.2020
EEG Tech 1
Mercy Hospital
07.2018 - 05.2019
Office Manager
Complex Technologies
02.2017 - 09.2017
Civil Clerk
Greene County Sheriff's Office
11.2016 - 01.2017
CCW/Records/UCR Clerk
Greene County Sheriff's Office
04.2013 - 09.2015
Associates of Biological Clinical Science - undefined
Ozarks Technical Community College
Bachelor of Arts - Clinical and Behavioral Neuroscience
Drury University
ADDITIONAL EXPERIENCE
- 09/2017 to 07/2018 Teller, BancorpSouth, Springfield, MO
- 09/2015 to 02/2016 Sales Associate/Assistant Manager, Carter’s, Springfield, MO
- 03/2016 to 11/2016 Trainer, 9 Round Kickboxing Fitness, Springfield, MO