Denise Nielson

Assisting patients in finding and utilizing community services while encouraging healthy lifestyle choices is a key focus. I supported eligible clients in applying for publicly funded health insurance plans, ensuring consistent follow-up during the approval stages. Additionally, I engaged in community outreach aimed at promoting, sustaining, and enhancing both individual and community health. This involved sharing information about available resources, offering social support and informal counseling, and advocating for the health needs of individuals and the community. I also collected data to identify community health requirements and implemented ongoing process improvements as part of the quality assurance initiative.

Managed and guided the daily operations of the food box and outreach coordinators, providing training and support to staff, partner agencies, and distribution sites in the delivery of food boxes to clients, while ensuring adherence to UDSA and Commodity Supplemental Food Program (CSFP) federal regulations and guidelines.

Established the CSFP program in the state of Utah, where I managed the development and training of 141 distribution sites. I actively recruited agencies from all 29 counties to participate in the program and created impactful marketing strategies and materials to enhance the utilization of commodities by both agencies and clients.

Performed personalized evaluations and home visits to determine the needs of elderly individuals and those with disabilities, facilitated the application procedures for multiple agencies to guarantee access to essential services, and provided referrals along with supplementary support services to improve and resources available to clients.