Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ASHLEY MATLOCK

Poplar Bluff

Summary

Dedicated Community Health Worker with a master's degree in Strategic Health Care Administration and Management. Proven ability to engage with diverse populations, and implement effective health programs. Seeking to leverage extensive experience in community health to transition into a strategic role within healthcare administration, where I can contribute to the development and management of health initiatives that improve patient outcomes and enhance operational efficiency. Committed to fostering collaboration and utilizing data-driven strategies to address health disparities, and support community well-being.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Community Health Worker

Missouri Highlands Medical
Poplar Bluff
06.2024 - Current
  • Provided case management services including crisis intervention when necessary.
  • Collaborated with other healthcare professionals to ensure quality healthcare services were delivered in a timely manner.
  • Established relationships with local organizations to promote collaboration between providers and the community.
  • Assisted in the development of patient care plans and coordinated referrals for specialized medical treatments.
  • Maintained accurate records of client assessment data, treatment plans, service delivery activities, and outcomes achieved.
  • Participated in community events such as health fairs and educational seminars to promote healthy lifestyles.
  • Scheduled clients for appointments with health care providers.
  • Facilitated communication and coordination of services between providers.
  • Advocated for clients by connecting with appropriate social services and community agencies to meet needs.
  • I've reached out to clients in person, by phone, or in writing to verify completion of required or recommended actions.
  • Advised clients and community groups on self-care-related issues, such as diabetes management.
  • Attended community meetings and health fairs to understand community issues and built relationships with community members.

Assistant Director

Bright Stars Learning Academy
Poplar Bluff
06.2023 - 06.2024
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Encounter documentation.
  • Teamwork and collaboration.
  • Leadership skills.
  • Individual and community advocacy.
  • Teamwork.
  • Multitasking Abilities.
  • Problem-solving abilities.
  • Organizational skills.
  • Excellent communication.
  • CPR and first aid.
  • Mental health awareness.
  • Effective communication.
  • Time management abilities.
  • Self motivation.
  • Critical thinking.
  • Patient confidentiality.
  • Professionalism.
  • Team collaboration.
  • Active listening.
  • Decision-making.
  • Adaptability.
  • Verbal and written communication.
  • Work planning and organization.
  • Relationship building.
  • CPR certified.
  • Medical terminology.

Administrative Assistant

Bright Stars Learning Academy
Poplar Bluff
01.2022 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

Student- Health Manager

Poplar Bluff Regional Medical Center
Poplar Bluff
01.2021 - 12.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Interacted with customers by phone, email or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
  • Worked on projects using knowledge gained in classes to put together recommendations for issues.
  • Analyzed problems, identified solutions and made decisions.
  • Collaborated in professional team to solve workflow issues.

Early Head Start Teacher

Head Start
Poplar Bluff
06.2016 - 12.2021
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Helped new preschool children get used to classes by giving one-on-one support.

Education

Master of Science - Strategic Health Care Administration and Managment

Athens State University
Alabama
05.2025

Bachelor of Science - Health Administration

Central Methodist University
Poplar Bluff, MO
12.2022

Skills

  • Confidentiality and Data Protection
  • Data Recording
  • Microsoft Word
  • Google Drive
  • Document and File Management
  • Strategic Planning
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Appointment Coordination
  • Public Relations
  • Administrative Duties
  • Training and Development
  • Meeting Planning
  • Staff Management
  • Community-based resources
  • Supervisory experience
  • HIPAA guidelines
  • Organized and detail oriented
  • Care plan development
  • Schedule management
  • Data collection
  • Schedule coordination
  • Teamwork and collaboration
  • Leadership skills
  • Individual and community advocacy
  • Teamwork
  • Multitasking Abilities
  • Problem-solving abilities
  • Organizational skills
  • Excellent communication
  • CPR and first aid
  • Mental health awareness
  • Effective communication
  • Time management abilities
  • Self motivation
  • Critical thinking
  • Patient confidentiality
  • Professionalism
  • Team collaboration
  • Active listening
  • Decision making
  • Adaptability
  • Verbal and written communication
  • Work planning and organization
  • Relationship building
  • Cpr certified
  • Medical terminology
  • Patient advocacy
  • Community collaboration
  • Case management
  • Documentation management
  • Public outreach
  • Healthy living plans
  • Encounter documentation
  • Community outreach
  • Task prioritization
  • Community relations

Certification

  • CMT - Certified Medication Technician
  • Certified Physical Therapist Assistant - Three Rivers Community College
  • Child Development Associate Certified
  • First Aid/CPR Certified

References

References available upon request

Timeline

Community Health Worker

Missouri Highlands Medical
06.2024 - Current

Assistant Director

Bright Stars Learning Academy
06.2023 - 06.2024

Administrative Assistant

Bright Stars Learning Academy
01.2022 - 06.2023

Student- Health Manager

Poplar Bluff Regional Medical Center
01.2021 - 12.2021

Early Head Start Teacher

Head Start
06.2016 - 12.2021

Master of Science - Strategic Health Care Administration and Managment

Athens State University

Bachelor of Science - Health Administration

Central Methodist University

Similar Profiles

CREATE PROFILE
ASHLEY MATLOCK