Darlene Mijares-Longstreet
Sikeston
Summary
Resourceful Benefit Program Technician known for high productivity and efficient task completion. Specialize in benefits administration, regulatory compliance, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
10
10
years of professional experience
2001
2001
years of post-secondary education
Work History
Benefit Program Technician
State Of Missouri
Sikeston
01.2021 - 02.2026
- Processed benefit applications and determined eligibility for state assistance programs.
- Reviewed documentation to ensure compliance with state regulations and policies.
- Assisted clients in understanding benefits and application procedures through direct communication.
- Resolved client inquiries and issues related to benefit eligibility or application status promptly.
Phlebotomist
Saint Francis Medical Center
Sikeston
09.2018 - 12.2019
- Collected blood samples from patients using proper techniques and safety protocols.
- Prepared specimens for laboratory analysis following established procedures and guidelines.
- Maintained accurate patient records and documentation in the electronic health system.
Certified Dialysis Technician
Fersenius Medical Care
Sikeston
07.2016 - 02.2019
- Administered dialysis treatments to patients following established protocols and safety procedures.
- Monitored patient vital signs and reported any changes to the healthcare team.
- Maintained and sanitized dialysis machines and equipment according to industry standards.
Education
New Madrid County Central
New Madrid, MOSkills
- Eligibility determination
- Compliance review
- Benefit application processing
- State assistance knowledge
- Record management
- Client communication
- Problem resolution
- Stakeholder engagement
- Data analysis
- Critical thinking
- Attention to detail
- Time management
- Team collaboration
- Customer service
- Benefits administration
- Employee relations
- Employment law
- Verbal and written communication
- Highly skilled in [software]
- Proficient in [software]
- Special projects
- FMLA comprehension
- Benefits explanation
- Retirement plans
- Documentation and reporting
- Relationship building
- New employee enrollment
- Employee benefits practices
- Healthcare benefits
- Written and oral communication
- Reliability
- Negotiation skills
- Decision-making
- Multitasking
- Professionalism
- Training and development
- Problem-solving
- Organizational skills
- Performance management
- Personnel records management
- Teamwork
- Teamwork and collaboration
- Leadership skills
Timeline
Benefit Program Technician
State Of Missouri
01.2021 - 02.2026
Phlebotomist
Saint Francis Medical Center
09.2018 - 12.2019
Certified Dialysis Technician
Fersenius Medical Care
07.2016 - 02.2019
New Madrid County Central