Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Dana Lim

Macao,China

Summary

Dynamic professional with experience at Air Macau, excelling in passenger service and team collaboration. Proven adaptability and initiative-taking skills enhance in-flight experiences. Proficient in Mandarin, ensuring effective communication and cultural sensitivity. Having experienced multiculturalism with overseas experience in the UK and China, and having an open mind to it. Recognized for maintaining high safety standards and fostering a welcoming environment in diverse settings.

Overview

3
3
years of professional experience

Work History

Cabin crew

Air Macau
Macau, China
01.2025 - Current
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Responding to inquiries and complaints of passengers face to face
  • Collaborated with team members to maintain a smooth in-flight service experience.

Restaurant Clerk

Felice restaurant
Chuncheon, South Korea
03.2023 - 06.2023
  • Prepared beverages such as coffee, tea or fountain drinks according to customer requests.
  • Assisted kitchen staff with food preparation and stocking of supplies.
  • Adhered to company food, safety, quality and sanitation policies.

Front Desk Manager

Kangwon national university library
Chuncheon, South Korea
12.2022 - 06.2023
  • Monitored lobby area to maintain cleanliness and a welcoming atmosphere.
  • Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Education

Bachelor - Chinese Language and Literature

Kangwon National University
Chuncheon, South Korea
02-2025

International scholarship for chinese teacher - Chinese Language

Shanghai University of TCM
Shanghai, China
07-2024

Intensive Language Course - English Language

Bayswater Liverpool
Liverpool, United Kingdom
12-2023

Skills

  • Mandarin proficiency
  • Cultural sensitivity
  • Initiative-taking
  • Safety awareness
  • Team oversight
  • Adaptability and flexibility

Languages

Korean
First Language
Chinese (Mandarin)
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Chinese (Cantonese)
Elementary (A2)
A2

Affiliations

Helping Middle Eastern friends adapt to life in Korea through buddy programs at university and contributing to promoting their culture in Korea

Build physical strength, and gain teamwork and communication skills through the university football club

Volunteer at a nursing home in Chuncheon to assist the elderly in social activities and help them in rehabilitation activities

Volunteer at an orphanage to teach foreign languages, such as English and Chinese

Timeline

Cabin crew

Air Macau
01.2025 - Current

Restaurant Clerk

Felice restaurant
03.2023 - 06.2023

Front Desk Manager

Kangwon national university library
12.2022 - 06.2023

Bachelor - Chinese Language and Literature

Kangwon National University

International scholarship for chinese teacher - Chinese Language

Shanghai University of TCM

Intensive Language Course - English Language

Bayswater Liverpool
Dana Lim