Summary
Overview
Work History
Education
Skills
personal data
Certification
Timeline
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RISAKO SATO

RISAKO SATO

Summary

A customer service professional specializing in high-pressure environments, with expertise in passenger safety, conflict resolution, and emergency response. A reliable and adaptable team player dedicated to exceeding expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cabin Crew Member

Air Macau
04.2025 - Current
  • Delivered exceptional customer service, ensuring passenger satisfaction and comfort during flights.
  • Conducted safety demonstrations, educating passengers on emergency procedures and equipment usage.
  • Collaborated with team members to maintain cabin cleanliness and organization throughout flights.


Part-time job

LEOC Co., Ltd.
04.2019 - 10.2024
  • Provided efficient, high-quality meals to 70 dorm residents in a timely manner.
  • Remained calm and effectively addressed unforeseen challenges, such as food shortages, by quickly preparing alternative dishes.

Part-time job

Doutor Coffee Co., Ltd.
03.2019 - 03.2023
  • As the team leader, I focused on observing my surroundings, providing clear instructions to team members, and successfully turning the place around.
  • I continued to work for four years, maintaining high standards of customer service, answering phones, and handling cleaning duties without compromise.

Education

Bachelor - social information

Otsuma Women's University
03.2023

Associate - Nutrition

Otsuma Women's Junior College
03.2021

Skills

    Cross-Cultural Competence

    Reliability & Punctuality

    Analytical Problem-Solving
    Collaborative Teamwork
    Adaptability & Flexibility
    Customer Relationship Management

personal data

Height/Weight: 162cm/48kg

BMI:18.2

Eyesight:Left(1.0)Right(1.0)

Certification

  • TOEIC 755 March 2025
  • EIKEN Grade 2 November 2020
  • Protocol manner test grade 2 July 2021


Timeline

Cabin Crew Member

Air Macau
04.2025 - Current

Part-time job

LEOC Co., Ltd.
04.2019 - 10.2024

Part-time job

Doutor Coffee Co., Ltd.
03.2019 - 03.2023

Associate - Nutrition

Otsuma Women's Junior College

Bachelor - social information

Otsuma Women's University

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RISAKO SATO