Brandon Shiao
St Louis
Summary
Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Capable of unitizing staff to promote core values of the the company while striving to instill great customer service from all staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Poke Doke
05.2018 - Current
Managed employee evaluations, assisted in implementing standards of operations in a growing local business, trained and managed new employees.
Field Service Manager
Alliance Inspection Management
05.2015 - 05.2018
Performed inventory audits for dealerships. Viewed and verified contracts and titles for current inventory and sold inventory. Assessed damage on motor vehicles. Maintaining a professional demeanor when giving lessee's an assessment of their vehicle.
Education
High School Diploma -
Parkway South High School
Manchester, MOSkills
- Staff Supervision
- Schedule Management
- Account Management
- Branding
- Business Administration
- Quality Management
- Vendor Sourcing
- Staff Motivation
- Efficient multi-tasker
- Verbal and written communication
- Staff Development
- Customer Relations
- Customer Relationship Management
- Expense Control
Certification
ServSafe Mananger
Timeline
General Manager
Poke Doke
05.2018 - Current
Field Service Manager
Alliance Inspection Management
05.2015 - 05.2018
High School Diploma -
Parkway South High School
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