Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Johnson

St Louis

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Bowling Alley Cook

Arnold Bowl
03.2018 - 03.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Provided advice, mentoring, and training to new members.

Deli and Seafood Clerk

Dierbergs
03.2021 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
  • Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Learned other teammates' work tasks to train as backup.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Trained new deli clerks, enhancing team's efficiency and service quality.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.


Education

Associate of General Studies - General Studies

St. Louis Community College
11333 Big Bend Rd, Kirkwood, MO 63122
03-2025

High School Diploma -

Fox Sr. High School
751 Jeffco Blvd, Arnold, MO 63010
08-2021

No Degree - Biomedical Sciences I, II

Jeffco Area Technical School (ATS)
1000 Viking Dr, Hillsboro, MO 63050
03-2020

Skills

  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Multitasking Abilities
  • Positive customer engagement
  • Cash handling
  • Relationship building
  • Excellent written and verbal communication
  • Store opening and closing
  • Building customer loyalty

Timeline

Deli and Seafood Clerk

Dierbergs
03.2021 - Current

Bowling Alley Cook

Arnold Bowl
03.2018 - 03.2021

Associate of General Studies - General Studies

St. Louis Community College

High School Diploma -

Fox Sr. High School

No Degree - Biomedical Sciences I, II

Jeffco Area Technical School (ATS)
Selena Johnson