Zoie Dinwiddie
Lebanon
Summary
Compassionate and highly organized caregiver with a strong work ethic and proven experience in both child and adult care. Skilled in time management and multitasking, ensuring a safe and efficient work environment while maintaining attention to detail. I excel at building positive relationships with individuals and their families through exceptional customer service and effective teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cedarhurst Assisted Living
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with residents.
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable resident and guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, including snacks and drinks.
- Improved dining experience by providing prompt, attentive service to residents and guests.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Presented menus to residents and guests promptly after seating and answered questions about menu items, making recommendations upon request.
- Checking in with residents and guests to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
Housekeeper
Cedarhurst Assisted Living
08.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked residents rooms by vacuuming floors, making beds, dusting, and restocking bathroom items.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Tutor
AmeriCorps Program
08.2022 - 07.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
High School Diploma -
Conway High School
Conway, MO05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Team collaboration
- Positive and professional
- Warm and friendly
- Reliability
- Multitasking Abilities
- Problem-solving
Certification
- Cardiopulmonary resuscitation (CPR) Certified, American CPR Care Association
Timeline
Housekeeper
Cedarhurst Assisted Living
08.2023 - 09.2023
Server
Cedarhurst Assisted Living
07.2023 - Current
Tutor
AmeriCorps Program
08.2022 - 07.2023
High School Diploma -
Conway High School
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