HR professional with experience coordinating recruitment, benefits, retirement, and employee onboarding. Utilizes strong communication skills to foster positive employee relations, and ensure compliance with HR policies. Poised to contribute to the organizations' success and achieve positive results with dedication and enthusiasm.
Post Job Announcements on USA Jobs for Social Worker & Student Trainee positions, review resumes in order to qualify/disqualify candidates.
Code new-hire Accessions' in HR Smart through IBM.
Assists HR specialist with the onboarding of new employees by contacting the new-hire presenting tentative job offer & setting up PIV fingerprinting and employee health appointments, drug tests, & TB labs.
Ensuring completion of all appropriate forms and documents are completed and uploaded into USA Staffing, which include: Tax forms, DD214's, OF-178's, 10-2850C's, Rules of Behavior, Credentialing Release of Information, NBIS background check, etc.
Work closely with Personnel Security Assistants and Suitability Specialists on background checks.
Coordinate with other related functional offices involved in on-boarding such as Credentialing, Employee Health, Personnel Security (PIV), Hiring Managers and department Secretaries.
Used Microsoft Excel/Word to maintain new-hire onboarding tracking, as well as using Power BI, Salesforce, & the G&L to retrieve drug testing numbers for Employee Relations every month.
Reviews completed onboarding documents for missing or conflicting applicant information, such as contradicting genders on License vs Birth Certificate, incorrect spelling of their Place of Birth on their OF-306, or if Maiden names are not listed.
Explains pay rates, pay periods, within grade increases, annual and sick leave accrual, & Retirement questions in order to familiarize employees new to the federal service with certain HR terminologies and practices.
Efficiently managed employee electronic personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Delivered friendly assistance with new hires throughout interviewing and hiring process; from salary negotiation to relocation incentives/assistance.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Enhanced HR data management through implementation of new HR Information System (HRIS).
Reduced time-to-hire from 60 days target, to under 45 days. This includes checking in with new-hires multiple times a week.
Helped employees register for benefits programs using online portals.
Participated in job fairs to recruit new talent.
HR Specialist
University of Missouri - Benefits & Retirement
01.2022 - 05.2023
First point of contact for 30,000+ former, current employees and retirees
Completed employment verifications, tuition reduction/assistance forms, Medicare notice of Creditable Coverage forms
Answered 30+ calls daily regarding retirement, benefits (health, vision, dental), PTO, FMLA, LTD, LOA, Medicare, Retiree Health Plans and eligibility, Life & AD&D insurance options
Explained the University's retirement plans: 457b, 403b, 401a, defined contribution, and defined benefit
Explained HSA's, FSA's, and medical plans
Helped Medicare eligible retirees understand the Medicare process, and pre-Medicare retiree insurance plans
Answered paycheck questions and inquiries
Assisted with front-desk duties & helped walk-ins with questions such as: retirement paperwork, Medicare Advantage Plan paperwork, 403(b), 401(a) & 457(b) distribution paperwork
Collaborate with other HR departments such as retirement, benefits, employee relations, HRIS, recruiting, compensation, and payroll to answer employee questions and concerns
Assisted employees and retiree's on the Pension plan, 457b, and 401a retirement plans, life insurance payouts, and Accidental Death & Dismemberment payouts.
HR Assistant
The Tiger Hotel & Glenn's Café - Columbia Hospitality Management
06.2021 - 01.2022
Responsible for managing the entire employee life-cycle from hire to separation.
Interviewed & extended job offers for entry-level and upper management positions
Operated Indeed, posted jobs, reached out to candidates for interviews.
Assisted with employee on-boarding and off-boarding procedures using Paycom.
Presented orientation for 5-15 new hires, provided paperwork & answered questions.
Completed I-9's using E-verify.
Entered new-employee information with Microsoft Word, and excel spreadsheets, ensuring all paperwork was correctly signed & understood.
Processed status change forms, such as promotions & terminations.
Responsible for handling employee direct deposits, ID's, tax forms, social security cards upon hire.
Assisted HR Manager with written and oral counseling of employees and documented them into the system.
Led benefits enrollment for new-hires.
Education
Bachelor of Science - General Studies
University of Missouri
Columbia, MO
05-2020
Certification
Associate Professional in Human Resources (aPHR) - HRCI (Human Resources Certification Institute)
Certificate in Human Resource Management - HRCI (Human Resources Certification Institute)
Timeline
HR Assistant - Recruitment & Placement
U.S. Department of Veterans Affairs
05.2023 - 06.2025
HR Specialist
University of Missouri - Benefits & Retirement
01.2022 - 05.2023
HR Assistant
The Tiger Hotel & Glenn's Café - Columbia Hospitality Management
Supervisory Program Specialist GS 09 at U.S Department of Veterans Affairs, Veterans Health AdministrationSupervisory Program Specialist GS 09 at U.S Department of Veterans Affairs, Veterans Health Administration