Summary
Overview
Work History
Education
Skills
Timeline
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Zaniha Burton

Florissant,MO

Summary

Dynamic Vehicle Delivery Driver with a proven track record of enhancing operational efficiency and elevating customer satisfaction at CarMax. Expertise in vehicle inspection and passenger transportation, coupled with a strong focus on service quality and safety, has led to significant performance improvements. Recognized for exceptional organizational skills and a commitment to timely deliveries, consistently ensuring compliance with DOT regulations while minimizing maintenance needs. Proactive and reliable professional with a stellar driving record, adept at optimizing routes for cost-effective transportation of goods and materials.

Overview

7
7
years of professional experience

Work History

Medical Transportation Driver

Safecare Madison Transport
05.2025 - Current
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Assisted handicapped customers to safely complete transfers between van and facility.

Vehicle Delivery Driver

CarMax
11.2023 - 03.2025
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Line Worker

Ground Effects
08.2023 - 10.2023
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Used equipment properly to avoid workplace hazards or injuries.

Bulk Order Filler

CINTAS, Professional Uniform and Facility Services
03.2023 - 07.2023
  • Answered questions regarding inventory, shipping, freight and supplies.
  • Operated scanners to pick proper orders.
  • Operated forklifts, standup electric pallet jacks and manual pallet jacks.
  • Pulled warehouse items from shelves based on number, size, color, quantity and quality requirements.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Bus Operator

Metro Bi-State Buses
08.2020 - 08.2022
  • Maintained full understanding of local roads and traffic patterns.
  • Accepted and processed fares.
  • Transported customers to and from Location.
  • Provided information about area attractions and facility amenities.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Retained bus system, route and stop knowledge for informative customer advice.

E-Commerce Personal Shopper

Walmart
11.2018 - 07.2020
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

City Carrier Assistant

USPS
06.2019 - 06.2020
  • Planned and cased mail in sequence of delivery for designated route.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Education

High School Diploma -

Hazelwood East High School
St Louis, MO
06.2016

Skills

  • Appointment Scheduling
  • Passenger transportation
  • Equipment Operation
  • Vehicle Inspection
  • Revenue Generation
  • DOT Compliance
  • Commercial driving
  • Route Determination
  • Loading and unloading
  • CDL License
  • Defensive driving
  • Customer Service-oriented

Timeline

Medical Transportation Driver

Safecare Madison Transport
05.2025 - Current

Vehicle Delivery Driver

CarMax
11.2023 - 03.2025

Line Worker

Ground Effects
08.2023 - 10.2023

Bulk Order Filler

CINTAS, Professional Uniform and Facility Services
03.2023 - 07.2023

Bus Operator

Metro Bi-State Buses
08.2020 - 08.2022

City Carrier Assistant

USPS
06.2019 - 06.2020

E-Commerce Personal Shopper

Walmart
11.2018 - 07.2020

High School Diploma -

Hazelwood East High School

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Zaniha Burton