Zaniha Burton
Florissant,MO
Summary
Dynamic Vehicle Delivery Driver with a proven track record of enhancing operational efficiency and elevating customer satisfaction at CarMax. Expertise in vehicle inspection and passenger transportation, coupled with a strong focus on service quality and safety, has led to significant performance improvements. Recognized for exceptional organizational skills and a commitment to timely deliveries, consistently ensuring compliance with DOT regulations while minimizing maintenance needs. Proactive and reliable professional with a stellar driving record, adept at optimizing routes for cost-effective transportation of goods and materials.
Overview
7
7
years of professional experience
Work History
Medical Transportation Driver
Safecare Madison Transport
05.2025 - Current
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Achieved daily preparation for vehicle inspections prior to travel.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Assisted handicapped customers to safely complete transfers between van and facility.
Vehicle Delivery Driver
CarMax
11.2023 - 03.2025
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Line Worker
Ground Effects
08.2023 - 10.2023
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted quality assurance by inspecting items and removing defective parts.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Used equipment properly to avoid workplace hazards or injuries.
Bulk Order Filler
CINTAS, Professional Uniform and Facility Services
03.2023 - 07.2023
- Answered questions regarding inventory, shipping, freight and supplies.
- Operated scanners to pick proper orders.
- Operated forklifts, standup electric pallet jacks and manual pallet jacks.
- Pulled warehouse items from shelves based on number, size, color, quantity and quality requirements.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Bus Operator
Metro Bi-State Buses
08.2020 - 08.2022
- Maintained full understanding of local roads and traffic patterns.
- Accepted and processed fares.
- Transported customers to and from Location.
- Provided information about area attractions and facility amenities.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Retained bus system, route and stop knowledge for informative customer advice.
E-Commerce Personal Shopper
Walmart
11.2018 - 07.2020
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
City Carrier Assistant
USPS
06.2019 - 06.2020
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
High School Diploma -
Hazelwood East High School
St Louis, MO06.2016
Skills
- Appointment Scheduling
- Passenger transportation
- Equipment Operation
- Vehicle Inspection
- Revenue Generation
- DOT Compliance
- Commercial driving
- Route Determination
- Loading and unloading
- CDL License
- Defensive driving
- Customer Service-oriented
Timeline
Medical Transportation Driver
Safecare Madison Transport
05.2025 - Current
Vehicle Delivery Driver
CarMax
11.2023 - 03.2025
Line Worker
Ground Effects
08.2023 - 10.2023
Bulk Order Filler
CINTAS, Professional Uniform and Facility Services
03.2023 - 07.2023
Bus Operator
Metro Bi-State Buses
08.2020 - 08.2022
City Carrier Assistant
USPS
06.2019 - 06.2020
E-Commerce Personal Shopper
Walmart
11.2018 - 07.2020
High School Diploma -
Hazelwood East High School