Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakayla Mason

St. Louis

Summary

Authorized to work in the US for any employer

Talented Assistant with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.

Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Assistant

In God's Images
02.2023 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.

Warehouse Associate

Amazon Warehouse
10.2022 - Current
  • Stow/ I handle item that are being processed for Amazon website
  • Problem Solve/ I handle packages and item that may have any issues being processed
  • Damages/ I process packages and item that may be damaged for any reason
  • SLA/ I handle packages/ item that are same day delivery, ( opening and closing trucks and getting item processed and sent in a timely manner)
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Cashier/Sales Associate

Dollar Tree
07.2020 - Current
  • Handling money
  • Trying my best to exceed costumer expectations
  • Great service
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Deli Worker/Cashier

Capri iGA
07.2018 - Current
  • As a deli worker at IGA, I prepare food and interact with customers
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Resolved customer complaints professionally and efficiently safeguarding continued patronage.

Palletizer

Amazon
12.2021 - 02.2022
  • Sorted packages, scanned packages, stowed items, wrapped pallets, created pallets, Filled carts

Crew Member

McDonald's
06.2019 - 09.2019


  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

High school diploma or GED -

Belleville West Highschool
Belleville, IL
05.2019

Skills

  • Food Service
  • Culinary
  • Kitchen Experience
  • Busser
  • Food Preparation
  • Time Management
  • Relationship building
  • Problem-solving
  • Verbal and written communication
  • Costumer Service
  • Workload management
  • File and record keeping
  • Schedule and calendar management
  • Event planning
  • Schedule coordination
  • File management
  • Task prioritization
  • Calendar management
  • Spreadsheet software

Timeline

Assistant

In God's Images
02.2023 - Current

Warehouse Associate

Amazon Warehouse
10.2022 - Current

Palletizer

Amazon
12.2021 - 02.2022

Cashier/Sales Associate

Dollar Tree
07.2020 - Current

Crew Member

McDonald's
06.2019 - 09.2019

Deli Worker/Cashier

Capri iGA
07.2018 - Current

High school diploma or GED -

Belleville West Highschool
Zakayla Mason