Zaire Sutton
Kansas City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Genesis Health Club
01.2025 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Door-to-Door Sales Representative
Blue Raven Solar
01.2025 - 04.2025
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Student Safety Liason
Maryville School District
08.2024 - 12.2024
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Ensure the safety of student to provide them the best school experience possible.
Guest Service Representative
Maryville Park and Rec
01.2024 - 08.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Registrar Clerk
Iowa Wesleyan College
08.2019 - 12.2023
- Improved patient registration processes by efficiently collecting and verifying required documentation.
- Streamlined workflow by maintaining up-to-date knowledge on insurance policies, medical terminology, and regulatory guidelines.
- Provided training to new employees on registrar clerk duties and responsibilities, ensuring seamless integration into the team dynamic.
- Handled high volumes of incoming calls professionally, assisting callers with their inquiries or directing them to the appropriate personnel as needed.
Education
Bachelor of Science - General Students
Northwest Missouri State University
Maryville, MO04-2024
Bachelor of Science - Physical Education And Coaching
Iowa Wesleyan University
Mount Pleasant, IA04-2023
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Classroom management
- Health and wellness education
- Lesson planning
- Relationship building
- Verbal and written communication
Timeline
Guest Service Representative
Genesis Health Club
01.2025 - Current
Door-to-Door Sales Representative
Blue Raven Solar
01.2025 - 04.2025
Student Safety Liason
Maryville School District
08.2024 - 12.2024
Guest Service Representative
Maryville Park and Rec
01.2024 - 08.2024
Registrar Clerk
Iowa Wesleyan College
08.2019 - 12.2023
Bachelor of Science - General Students
Northwest Missouri State University
Bachelor of Science - Physical Education And Coaching
Iowa Wesleyan University
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