Zackery Halbert
Wentzville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Manager
The UPS Store
Wentzville, MO
09.2023 - 01.2026
- Oversaw daily operations to ensure efficient workflow and customer service excellence.
- Implemented process improvements to enhance productivity and reduce turnaround times.
- Trained and mentored team members on best practices and operational procedures.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Associate
The UPS Store
Wentzville, MO
09.2019 - 09.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained comprehensive knowledge of products and services to address customer needs effectively.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Holt High School
Wentzville, MOSkills
- Customer service
- Time management
- Decision-making
- Clear communication
- Multitasking Abilities
- Quick learner
- Computer skills
- Attention to detail
Timeline
Manager
The UPS Store
09.2023 - 01.2026
Associate
The UPS Store
09.2019 - 09.2023
High School Diploma -
Holt High School