Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Westwood

Liberty,MO

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

CFS Manager

BMW of Spokane
05.2023 - 05.2024
  • Worked with customers to offer a variety of protections and finance options for their vehicle
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

CFS Manager

Jaguar Land Rover Spokane
02.2021 - 05.2023
  • Worked with customers to offer a variety of protections and finance options for their vehicle
  • Trained newer CFS Managers to improve both selling skills and cashflow
  • Successfully stayed at top performance year round
  • Assisted customers with any issues that arose

Sales Associate

Jaguar Land Rover Spokane
07.2017 - 02.2021
  • Built relationships with customers to encourage repeat business.
  • Was a top performer
  • Was Master Certified through Jaguar Land Rover

Education

High School Diploma -

East Valley High School
Spokane, WA
06.2013

Skills

  • Customer Service
  • Cashflow
  • Sales
  • Problem Solving
  • Time management
  • Decision-making
  • Verbal and written communication

Timeline

CFS Manager

BMW of Spokane
05.2023 - 05.2024

CFS Manager

Jaguar Land Rover Spokane
02.2021 - 05.2023

Sales Associate

Jaguar Land Rover Spokane
07.2017 - 02.2021

High School Diploma -

East Valley High School

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Zachary Westwood