Zachary Tyler
St. Louis
Summary
Dedicated Fleet Service Agent and Aircraft Maintenance graduate with practical experience working around commercial aircraft in a high-paced airline operation. Knowledgeable in aircraft servicing, ground safety, equipment operation, and maintenance fundamentals. Recognized for being reliable, detail-oriented, and safety-focused while supporting on-time operations. Seeking an aircraft maintenance opportunity to apply technical training, hands-on aviation experience, and a strong commitment to quality workmanship.
Overview
11
11
years of professional experience
Work History
Fleet Service Clerk
American Airlines
St.Louis, MO
01.2025 - Current
- Coordinated aircraft ground handling operations to ensure timely departures and arrivals.
- Conducted regular inspections of ground support equipment to maintain operational readiness and safety standards.
- Guided planes for all arrivals and departures with strong focus on safety.
Ramp Instructor
United Ground Express
St. Louis, MO
09.2023 - 01.2025
- Operate ground service equipment, such as baggage carts, belt loaders, and pushback tugs, in adherence to safety protocols
- Conduct pre-flight and post-flight inspections to ensure the aircraft's readiness for departure
- Provide on-the-job training sessions to familiarize new hires with aspects of ramp operations.
Ramp Agent / Ramp Instructor
Southwest Airlines
St. Louis
05.2019 - 09.2023
- Loaded and unloaded various materials, prioritizing safety and efficiency
- Participated in training new team members on ramp operations, safety procedures, and equipment handling
- Collaborated with ground crew, flight crews, and airline operations to ensure seamless operations and on-time departures.
Sales Associate
Footlocker
St. Louis
09.2015 - 03.2022
- Provided exceptional customer service to customers with product inquiries and purchases
- Consistently met and exceeded sales target through effective selling techniques
- Managed and organized merchandise on the sales floor to maintain an organized appearance.
Quality Assurance Technician
QuikTrip
St. Louis
05.2018 - 03.2019
- Performed thorough equipment testing using specialized equipment and testing protocols
- Maintained detailed records of inspections and findings for management
- Implemented proactive maintenance practices to clean, repair, and lubricate equipment, optimizing operational efficiency for maximum performance.
Salesclerk
QuikTrip
St. Louis
09.2017 - 05.2018
- Managed cash transactions accurately and efficiently
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
Associate of Applied Science - Aircraft Maintenance Technology
Southwestern Illinois College
Belleville, IL05-2026
Associate of Applied Science - Information Technology, Web Development
Ranken Technical College
St. Louis, MO05-2018
Skills
- Aircraft and Equipment Handling
- Attention to Detail
- Effective Communication
- Adaptability and Flexibility
- Team Collaboration
- Quality Control
Timeline
Fleet Service Clerk
American Airlines
01.2025 - Current
Ramp Instructor
United Ground Express
09.2023 - 01.2025
Ramp Agent / Ramp Instructor
Southwest Airlines
05.2019 - 09.2023
Quality Assurance Technician
QuikTrip
05.2018 - 03.2019
Salesclerk
QuikTrip
09.2017 - 05.2018
Sales Associate
Footlocker
09.2015 - 03.2022
Associate of Applied Science - Aircraft Maintenance Technology
Southwestern Illinois College
Associate of Applied Science - Information Technology, Web Development
Ranken Technical College