Zachary Nowell
Poplar Bluff
Summary
Dynamic professional with extensive experience in retail operations and team leadership. Skilled in problem-solving and time management, successfully streamlining processes to boost efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Retail Team Lead
Greenlight
02.2023 - Current
- Led team to achieve sales targets through effective training and performance management.
- Streamlined inventory processes, enhancing product availability and reducing stock discrepancies.
- Mentored new employees, fostering a collaborative environment and improving onboarding efficiency.
- Implemented customer service strategies that elevated customer satisfaction ratings significantly.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Automotive Detailer
SEMO Diamond Detailing
03.2021 - Current
- Conducted thorough vehicle exterior and interior cleaning using advanced detailing techniques.
- Applied high-quality wax and sealants to enhance vehicle appearance and protect surfaces.
- Operated specialized equipment for paint correction and surface restoration effectively.
- Collaborated with team members to improve workflow efficiency in detailing processes.
- Maintained inventory of detailing supplies, ensuring availability of essential materials for services.
Retail Sales Associate Worker
Chuckin Clouds - Poplar Bluff
04.2018 - 08.2021
- Delivered exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock replenishment and availability of merchandise.
- Assisted in visual merchandising, creating appealing product displays to attract customers.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Trained new associates on sales techniques and store policies, fostering collaborative team environment.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
Education
High School Diploma -
Poplar Bluff High School
Poplar Bluff, MOSkills
- Team motivation
- Store operations
- Sales strategy development
- Point of sale systems
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Retail Team Lead
Greenlight
02.2023 - Current
Automotive Detailer
SEMO Diamond Detailing
03.2021 - Current
Retail Sales Associate Worker
Chuckin Clouds - Poplar Bluff
04.2018 - 08.2021
High School Diploma -
Poplar Bluff High School