Zachary Lewis
Wentzville,MO
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and customer service skills at Chili's Restaurant to enhance guest experiences and increase repeat business. Expert in stock replenishment and maintaining cleanliness standards, I consistently contribute to workplace efficiency and customer satisfaction. My disciplined approach and friendly demeanor drive positive outcomes and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Aldi Warehouse
06.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 150 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Server
Timber Creek Bar and Grill
03.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Chili's Restaurant
03.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Delivery Driver
Pizza Hut
01.2019 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Merchandiser
Scotts Miracle-Gro
01.2018 - 02.2019
- Managed 4 different locations, establishing relations with local workers and customers alike.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Education
High School Diploma -
Timberland High School
Wentzville, MO05-2016
Skills
- Packaging and labeling
- Self-motivated and disciplined
- Cleaning and organizing
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Cleanliness standards
- Safe food handling
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Stock replenishment
- Merchandise planning
Certification
- Order Picker Forklift Operation Certification – Various Providers.
Timeline
Warehouse Worker
Aldi Warehouse
06.2024 - Current
Server
Timber Creek Bar and Grill
03.2023 - 02.2024
Server
Chili's Restaurant
03.2022 - 05.2023
Delivery Driver
Pizza Hut
01.2019 - 01.2022
Merchandiser
Scotts Miracle-Gro
01.2018 - 02.2019
- Order Picker Forklift Operation Certification – Various Providers.
High School Diploma -
Timberland High School
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