Zachary Brumbaugh

Helped members load and unload their items from their shopping. Gathered carts from outside. Picked up responsibilities in register maintenance, roadshows and cross training. After close as a assistant I also helped merch block down and make the warehouse presentable for the next day.

• Recommended technology upgrades to improve client security
• Maintained authoritative knowledge through continued education and ongoing training
• Researched and adopted new technologies to add value to existing
• Answered questions for guests and got items to them in a timely manner
• Unloaded tech truck and secured items above 29.99 before putting them on the sales floor
• Set up phones for guests who have purchased prepaid and post paid service plans
• Communicated with customers and team members to solve problems

• Communicated with customers and team members to solve problems
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
• Assisted customers by answering questions and fulfilling requests
• Processed both cash and card purchases and bagged products for customers

• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store

• Memorized orders and maintained 95% accuracy in high-traffic times
• Balanced orders on trays weighing over 20 lbs and delivered them to cars
• Communicated with management and associates to set and exceed sales and customer satisfaction goals