Zach Richardson

• Brokerage and sales of all refrigerated asset freight west of Colorado, manage and cultivate relationships with refrigerated carriers to pickup and deliver product safely and effectively at a profit, analyze market trends and rates, generate sales relationships to maximize long term partnerships, grow and expand partner carriers to their greatest ability.
• Additionally, training new Sales associates in coast-coast operations and sales. I have trained and mentored new sales associates on processes and techniques as they enter a Logistics Sales role.
• Grew and cultivated business with a 10+ year carrier partner, growing business by 30% in first year and expanding their business from 2 states to 6.

• I created and documented SOP for Assistant and brokerage roles, created a standard and manual for new employees, opened 2 international support offices in Guatemala and India, completed all training of new international associates and developed trainers for those new roles, continuing to assist in day-to-day management of those associates on all shifts.

• I assisted in the creation of our Carrier Compliance Team and its processes to evaluate all carriers with brokerage freight. I assisted in evaluating carriers and ensured their compliance with Federal DOT regulation, safety, insurance and licensure. I also assisted in Accounts Payable to ensure timely delivery of payment to all carriers within 10 days of invoice.

• I assisted freight brokers from coast to coast in tracking, dispatching and confirming delivery status. I updated our customers on status of freight and assisted brokers in ensuring timely and safe delivery of product. I learned Prime’s freight network and customer base, as well as made relationships with our carrier partners to improve updates, communication and system management.

• My first opportunity at Prime was managing afternoon and evening operations for Food & Beverage while attending college during the day. I learned great insight into managing day to day operations of the Northstar Grille, an on-site café, and working with vendors to manage inventory. I also trained all staff and hired team members as needed. I consider this role my best lesson in learning People, and how to problem solve complex issues that stretch across multiple vendors. It taught me that relationships matter, and managing them will help you when you need it most.

• Managed all restaurant operations day to day, ensures timely service of all customers

• 2017 - 2020
• Pursued a degree in Supply Chain Management

Graduated May, 2017