Zacchaeus Heyward
St. Louis
Summary
Leadership| Media Relations| Security
Knowledgeable representative for Hub Group Inc and the Air Force that is adept at articulating key messages and fostering positive public relations. Demonstrated success in media engagements and public speaking, enhancing brand visibility and reputation. Proven ability in crisis management and effective communication strategies. Dedicated to achieving the mission for the betterment and good of the community and the organization's image among peers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Spokesperson Representative
Hub Group
10.2024 - Current
- Direct Communication: Worked directly with the Clients and Location Manager to enforce all operational policies within the operation.
- Cross-functional collaboration: Facilitated regular status meetings with stakeholders to ensure transparency in decision-making processes throughout the course of each project lifecycle.
- Advanced Data Analytics: Conducted post-project evaluations and statistical progress analytics to assess overall success and identify areas of improvement for future endeavors.
- Network Relations: Established strong working relationships with vendors, negotiating favorable contract terms while minimizing costs for several client organizations.
- Operational Excellence: Implemented risk management strategies to proactively address potential issues before they escalated into significant problems.
Senior Airman - Security Forces
United States Air Force
09.2021 - Current
- Physical Readiness: Maintained a high level of physical fitness to meet job demands and respond effectively to security threats.
- Area Mediation: Consulted with leadership within command over the the protection of military installations, personnel, and assets through routine operations and emergency situations.
- Security Response: Responded to alarms, incidents, and breaches promptly and follow established procedures to mitigate risks.
- Antiterrorism Cooperation: Collaborate with team members to enforce access control measures and monitor entry and exit points.
Media Relations Manager
Amazon
03.2022 - 05.2024
- Media Outreach and Relations: Proactively built and maintained strong relationships with journalists, reporters, and other media contacts.
- Message Alignment: Ensured consistent messaging and a unified brand voice across all communication channels and with other PR and marketing efforts.
- Crisis Communications: Developed and executed strategies to manage potential PR issues, protect the company's reputation, and respond to crises.
- Media Monitoring and Analysis: Tracked media coverage, analyzing trends, and compiling reports on media activity to inform strategy and gauge success.
- Stakeholder Engagement: Fostered positive relationships with various stakeholders, including customers, partners, and internal teams
Petty Officer Third Class - Master At Arms
United States Navy
11.2017 - 09.2021
- Physical Readiness: Maintained a high level of physical fitness to meet job demands and respond effectively to security threats.
- Area Mediation: Consulted with leadership within command over the the protection of military installations, personnel, and assets through routine operations and emergency situations.
- Security Response: Responded to alarms, incidents, and breaches promptly and follow established procedures to mitigate risks.
- Antiterrorism Cooperation: Collaborate with team members to enforce access control measures and monitor entry and exit points.
Field Interviewer
NORC at the University of Chicago
11.2018 - 05.2021
- Informational Interviewing: Conducted face-to-face interviews with individuals of local charity and child care organizations and surveyed participants in designated geographic areas about child care.
- Scripting: Utilize prepared questionnaires or interview scripts to gather information from respondents.
- Professional Prowess: Maintained a professional demeanor and adhere to ethical standards during interviews.
- Qualitative Observation: Ensured accurate and thorough data collection by actively listening and probing for detailed responses.
- Client Confidentiality: Maintained confidentiality and privacy of interviewee information and responses.
Education
MBA - Finance
University of Iowa
Iowa City, Iowa12-2026
Bachelor of Science - English Language And Literature
Wichita State University
Wichita, KS05.2020
Master At Arms Technical
United States Navy03-2018
Skills
- Journalism
- Interviewing
- Data Analysis
- Communication Skills
- Technology Proficiency
- Problem Solving
- Leadership
- Strategic Planning
- Risk Management
- Company Relations and Affairs
- Cross-Functional Collaboration
- Crisis management
Certification
- Microsoft Office Suite
- SAP Adobe Acrobat
- Tactical Combat Casualty Care
- Security Clearance
- CPR
- Weapons
- Hand to Hand Combat
- Drones
- Tactical Driving
Accomplishments
Cum Laude - 3.5 GPA, December 2020 | Distinguished Graduate - Master at Arms Techinical, 2018| Airman of the Quarter, September 2024| Amazon - Media Relations Manager of the month - January 2024| Amazon - Lead department of the Quarter
Timeline
Spokesperson Representative
Hub Group
10.2024 - Current
Media Relations Manager
Amazon
03.2022 - 05.2024
Senior Airman - Security Forces
United States Air Force
09.2021 - Current
Field Interviewer
NORC at the University of Chicago
11.2018 - 05.2021
Petty Officer Third Class - Master At Arms
United States Navy
11.2017 - 09.2021
MBA - Finance
University of Iowa
Bachelor of Science - English Language And Literature
Wichita State University
Master At Arms Technical
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