Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
Work History
QA Ops
Thermo Fisher Scientific
01.2023 - Current
Identified and resolved unauthorized, unsafe, or ineffective practices.
Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
Managed to review 45 books or more on my daily task.
Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
Manufacturing Coordinator 1
Thermo Fisher Scientific
01.2021 - 01.2023
Coordinated with suppliers to ensure timely delivery of materials, reducing inventory costs and lead times.
Assisted in the development of annual budgets and forecasts for manufacturing operations, ensuring alignment with business objectives and financial targets.
Examined incoming materials and compared to documentation for accuracy and quality.
Every year we do Inventory for the whole site.
Mentored junior team members through hands-on training, fostering skill development and professional growth within the organization.
FC Production Support
Thermo Fisher Scientific
01.2019 - 01.2021
Maximized equipment utilization rates through regular calibration, cleaning, and preventive maintenance measures.
Maintained organized work area by cleaning and removing hazards.
Cleaning areas of more than 12.
Security Supervisor/secretary
Securitas Security Services, Inc.
01.2013 - 01.2019
Access control
Monitoring cameras and visitors
Supervised team of 5 security personnel during shift.
Security Supervisor
Whelan Security Co.
01.2009 - 01.2013
Monitoring Cameras and assigned post to security Officers
Supervised team of 3 security personnel during shift.
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Customer Services
Water, Gas and Light
01.2005 - 01.2009
Answering phone
Opening new accounts and scheduling services technicians
Managed high call volume while maintaining a courteous and professional demeanor.
Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
Responded to customer requests for products, services, and company information.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Science Laboratory Assistance -
STL Community College
Saint Louis, MI
01.2021
Associated degree - criminal Justices
Phoenix University
Colorado City, AZ
01.2011
Diploma - Liberal Arts
Martin Luther King High School
New York, NY
01.1993
Skills
Bi-lingual speaking
Read and write Spanish
Read and write English
Secretary experience
Book keeping
Teach Spanish
Certified in security Management
Window excel
CPR trained
Standard operating procedures
Operational excellence
Scheduling management
Software knowledge
Policies and procedures implementation
Health and safety compliance
Work flow planning
Schedule management
Staff training
Inventory control
Languages
Spanish
Native or Bilingual
Timeline
QA Ops
Thermo Fisher Scientific
01.2023 - Current
Manufacturing Coordinator 1
Thermo Fisher Scientific
01.2021 - 01.2023
FC Production Support
Thermo Fisher Scientific
01.2019 - 01.2021
Security Supervisor/secretary
Securitas Security Services, Inc.
01.2013 - 01.2019
Security Supervisor
Whelan Security Co.
01.2009 - 01.2013
Customer Services
Water, Gas and Light
01.2005 - 01.2009
Science Laboratory Assistance -
STL Community College
Associated degree - criminal Justices
Phoenix University
Diploma - Liberal Arts
Martin Luther King High School
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