Ximena Morrow
Saint Joseph
Summary
Experienced in food and beverage preparation, consistently adhering to company standards while crafting a variety of drinks including coffee, smoothies, and milkshakes. Demonstrated attention to detail by checking product expiration dates and restocking kitchen supplies efficiently. Provided customer service by engaging with guests about menu items and daily specials, effectively resolving complaints to maintain a positive dining atmosphere. Maintained cleanliness of the restaurant environment and performed cashier duties accurately, ensuring smooth operations during busy periods.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
Work History
Crew Member
Culver’s
Saint Joseph
04.2025 - Current
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Checked expiration dates on all products before serving them to customers.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Informed customers about daily specials in an engaging manner.
- Educated customers on menu items, product ingredients and nutritional values.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Cashier
Goodwill Store
Saint Joseph
12.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Central High School
Saint Joseph, MO12-2025
Skills
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Effective communication
- Stock management
- Sales expertise
- Point-of-sale operation
- Attention to detail
- Basic math
- Issue resolution
- Product knowledge
- Staff training
- Clear communication
- Receipt handling
- Hospitality and accommodation
Timeline
Crew Member
Culver’s
04.2025 - Current
Cashier
Goodwill Store
12.2023 - 04.2024
Central High School