Willie Laney

• Coordinated patient care plans to enhance service delivery and improve health outcomes.
• Communicated effectively with multidisciplinary teams to ensure comprehensive support for patients.
• Managed scheduling and follow-up appointments, optimizing patient access to services.
• Monitored patient progress and adjusted care plans based on ongoing assessments and feedback.
• Used company software and databases to maintain records of services performed and patient conditions.
• Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
• Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
• Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
• Built strong relationships with clients to deliver emotional support and companionship.

Provided brief individual and family counseling in an employee assistance

Made appropriate referrals when appropriate to long term care needs