William L
Kansas City
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Content Moderator
Alorica
10.2022 - 06.2025
- Acquired in-depth knowledge of content areas to provide effective edits.
- Drove accuracy of content through careful proofreading and fact-checking.
- Generated and maintained style guides to encourage consistent quality of content.
Night Auditor
Holiday Inn
01.2018 - 03.2022
- Looked over pending check-ins and payment processes to complete closing procedures.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Education
High School Diploma -
New Albany Floyd County High School
New Albany, INSkills
- Content management
- Online research
- Social media
- Cultural awareness
Timeline
Content Moderator
Alorica
10.2022 - 06.2025
Night Auditor
Holiday Inn
01.2018 - 03.2022
High School Diploma -
New Albany Floyd County High School