Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Hopper

Springfield

Summary

Dynamic leader with extensive experience in team leadership and training development. Skilled in implementing standard operating procedures that boost efficiency and customer satisfaction, ready to drive organizational success through effective management.

Overview

14
14
years of professional experience

Work History

Owner/Operator

Essential Services LLC
Springfield, MO
01.2016 - Current
  • Managed daily operations and logistics to ensure efficient service delivery.
  • Developed and implemented standard operating procedures to enhance workflow efficiency.
  • Coordinated training programs for staff to improve service quality and operational knowledge.
  • Oversaw budget management, optimizing resource allocation for maximum profitability.

Sales Manager

Spinnaker Resorts
Branson, MO
01.2014 - 01.2016
  • Developed and implemented sales strategies to drive revenue growth across multiple channels.
  • Led a team of sales representatives, providing mentorship and performance feedback to enhance productivity.
  • Analyzed market trends and customer feedback to refine product offerings and improve customer satisfaction.
  • I was the closer on the back end of tables and wrote up the deals and contracts.

Sales Associate

Wyndham Resorts
Branson, MO
01.2012 - 01.2014
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • I did tours on the property and sold vacation packages to couples
  • Demonstrated strong knowledge of resort amenities to effectively promote packages.
  • Learned how to do front to back tours and close my own deals without a managers help.

Education

Real Estate Licence - Real Estate License

Real Estale School of The Ozarks
Springfield, MO
02-2025

GED -

Jefferson High School
Online School
02-2011

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • self motivated/Starter
  • highly skilled at closing deals

Timeline

Owner/Operator

Essential Services LLC
01.2016 - Current

Sales Manager

Spinnaker Resorts
01.2014 - 01.2016

Sales Associate

Wyndham Resorts
01.2012 - 01.2014

Real Estate Licence - Real Estate License

Real Estale School of The Ozarks

GED -

Jefferson High School
William Hopper