William Hardin V
Saint Peters
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Pure Hockey
Saint Peters, Maryland Heights, Chesterfield
03.2023 - Current
- Led team in achieving sales goals through effective inventory management and customer engagement strategies.
- Analyzed sales data to identify trends, informing strategic decisions on product offerings and promotions.
- Mentored junior staff, fostering a collaborative environment that improved team performance and morale.
- Managed daily operations, ensuring adherence to company policies and maintaining high standards of customer service.
- Collaborated with upper management on strategic initiatives aimed at enhancing overall store profitability and market presence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Coordinated and prioritized tasks to maximize productivity while operating between multiple store locations.
- Conducted comprehensive interviews to assess candidate qualifications and fit for organizational culture.
Dock Worker
Dayton Freight Line Inc
St. Peters, MO
01.2022 - 12.2022
- Coordinated the efficient organization and transportation of large freight items to ensure timely delivery.
- Achieved forklift certification to enhance operational safety and productivity.
- Optimized freight distribution by evenly allocating various sizes into loaded trailers.
- Facilitated teamwork among dock workers and supervisors to meet project objectives.
- Surpassed loading goals and addressed operational challenges effectively.
Shift Leader, Manager
Smoothie King
St. Charles, MO
07.2018 - 07.2021
- Developed strong communication abilities and rapport with employees and customers to improve workplace interactions.
- Enhanced monetary management skills by accurately processing daily and nightly deposit transactions.
- Assisted in managing store operations while coordinating interview schedules and handling shipments.
- Marketed catering orders to local business and gyms.
- Developed sales experience. Had highest enhancers sales of at Franchisees three stores.
- Enhanced leadership skills through managing employees, and leading sales team.
Education
No Degree - Exercise Physiology
Dixie State University
St. George, UTNo Degree - General Studies
St.Charles Community College
St.Charles, MOHigh School Diploma - undefined
Orchard Farm High School
St. Charles, MO05.2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Staff training and development
- Customer relations
- Retail operations
PERSONAL
- High School Ice Hockey Team, Goalie. 2015 State Champions. St. Louis Blues Player of the Week, 2016.
- Earned Eagle Scout Award (Boy Scouts of America) by coordinating efforts of 20 people to provide winter clothing to St. Louis Children’s Hospital patients.
- Enjoy hockey, weightlifting, and nutrition.
Timeline
Assistant Manager
Pure Hockey
03.2023 - Current
Dock Worker
Dayton Freight Line Inc
01.2022 - 12.2022
Shift Leader, Manager
Smoothie King
07.2018 - 07.2021
High School Diploma - undefined
Orchard Farm High School
No Degree - Exercise Physiology
Dixie State University
No Degree - General Studies
St.Charles Community College