Accomplished leader with extensive experience in operations management and staff training. Expertise in budgeting, vendor negotiation, and customer relationship management. Successfully improved service delivery and streamlined processes to enhance overall business efficiency.
Overview
24
24
years of professional experience
Work History
Business Owner
F.C.E. Building Services L.L.C.
Raytown
06.2002 - Current
Oversaw team performance, ensuring high-quality service delivery to clients.
Trained staff on best practices in building services and customer interaction.
Coordinated scheduling for service appointments and employee shifts effectively.
Ensured compliance with health and safety regulations in all operations.
Cultivated relationships with clients to understand their needs and preferences.
Kept records for production, inventory, income, and expenses.
Oversaw daily operations of the business and provided guidance when needed.
Determined pricing for products or services based on costs and competition.
Interviewed, trained, and supervised employees.
Negotiated contracts with vendors for supplies and services.
Monitored cash flow to ensure proper budgeting of resources.
Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Ensured compliance with all local laws and regulations related to the business operations.
Scheduled maintenance activities for equipment used by the business.
Improved company's quality and productivity by streamlining systems and processes.
Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Administrator /Secretary at Al Mamaleek Building Materials L.L.C & Missouri Iron Works L.L.CAdministrator /Secretary at Al Mamaleek Building Materials L.L.C & Missouri Iron Works L.L.C