William Cassidy
Lee's Summit,MO
Summary
Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly adapting to the work culture and the business. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Shredder Operator
Shred America
12.2021 - Current
- Kept work areas organized, clean and free of safety hazards.
- Stood for long hours, frequently reached or bent and lifted up 100 pounds regularly to carry out daily tasks.
- Operated cutting machine according to all safety protocols.
- Managing warehouse and warehouse operations
- Used machinery with standardized approach to maximize quality of cuts
- Kept work areas organized, clean and free of safety hazards
- Demonstrated leadership skills in managing projects from concept to completion
Account Manager
Ole Mexican Tortillas
05.2021 - 11.2021
- Maintains strict route management with on time deliveries
- Displays impeccable customer service skills with each account
- Increased route sales and provided open doors to more product real estate
- Managed over 30 accounts with high customer service satisfaction feedback
- Contacted regular and prospective customers to explain product features and solicit orders.
- Established successful account relationships with building rapport and maintaining consistent communication.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Account Sales Representative
Palmentere Brothers Distributing
06.2020 - 04.2021
- Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals and close sales.
- Developed and managed positive business relationships with national retail store management and employees at assigned partner locations.
- Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
- Attended monthly sales meetings and quarterly sales trainings.
- Opened new merchandise and stocked sales floor racks and shelves.
Service Technician
Aerocare Medical Transport Systems
03.2018 - 11.2019
- Documented all changes and actions in computer-based tracking system.
- Evaluated systems according to predetermined checklist and noted issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Tracked and documented medical supplies to an extensive database
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware issues
Petty Officer Third Class
U.S. Navy Active Duty
11.2007 - 11.2011
- Served on two nuclear powered submarines
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Account manager for food service contracts with public, private and educational institutions.
- Disciplined and dedicated to meeting high-quality standards.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Education
Some College (No Degree) - Business
Metropolitan Community College - Kansas City
Kansas City, MOHigh School Diploma -
Shawnee Mission North High School
Overland Park, KS05.2007
Skills
- Great time management skills
- Heavy labor experience
- Customer service skills exceed expectations
- Team Leadership
- Employee Training
- Sales Expertise
- Sanitation experience
Timeline
Shredder Operator
Shred America
12.2021 - Current
Account Manager
Ole Mexican Tortillas
05.2021 - 11.2021
Account Sales Representative
Palmentere Brothers Distributing
06.2020 - 04.2021
Service Technician
Aerocare Medical Transport Systems
03.2018 - 11.2019
Petty Officer Third Class
U.S. Navy Active Duty
11.2007 - 11.2011
Some College (No Degree) - Business
Metropolitan Community College - Kansas City
High School Diploma -
Shawnee Mission North High School
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