William Archer
Saint Charles
Summary
Dynamic and reliable professional with extensive experience at the United States Postal Service. Proven track record in customer service and problem-solving, enhancing delivery efficiency. Skilled in supply and time management, with a strong work ethic and adaptability. Successfully mentored teams and optimized operations, ensuring high standards of service and safety.
Overview
16
16
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
07.2017 - Current
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Managed daily delivery schedules while adhering to safety protocols and regulations.
- Resolved customer inquiries and issues effectively, enhancing overall satisfaction with postal services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
City Carrier Assistant
United States Postal Service, USPS
04.2015 - 07.2017
- Trained new employees on postal procedures and customer interactions, supporting team development.
- Planned and cased mail in sequence of delivery for designated route.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
Machine Operator
Pratt Industries
05.2009 - 04.2015
- Led team in optimizing machine operation for increased efficiency and reduced downtime.
- Mentored junior operators to enhance skill sets and ensure adherence to safety protocols.
- Improved production processes by identifying inefficiencies and implementing effective solutions.
- Coordinated maintenance schedules to minimize disruptions and maintain equipment reliability.
Education
No Degree -
Jackson State Community College
Jackson, TNHigh School Diploma -
Milan High School
Milan TN05-2009
Skills
- Supply & Time Management
- Attention to detail
- Customer Service
- Reliability & Responsibility
- Ability to Work Independently
- Adaptability & Flexibility
- Problem-solving
- Strong work ethic
- Computer Literacy
Timeline
Mail Carrier
United States Postal Service, USPS
07.2017 - Current
City Carrier Assistant
United States Postal Service, USPS
04.2015 - 07.2017
Machine Operator
Pratt Industries
05.2009 - 04.2015
No Degree -
Jackson State Community College
High School Diploma -
Milan High School
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