Whitni Detherage
Nixa
Summary
Motivated and dependable college student at Ozarks Technical Community College in preparation for applying to a radiography program. I am a full-time Shift Supervisor at Starbucks with proven leadership, communication, and problem-solving skills in a fast-paced environment. Experienced in providing exceptional customer service, coordinating team operations, and remaining calm under pressure. Passionate about patient care and eager to contribute to a safe, compassionate, and efficient environment.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
Ozark
09.2024 - Current
- Supervised daily operations and ensured efficient workflow among team members.
- Trained new baristas on beverage preparation and customer service standards.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Managed inventory levels and conducted regular stock checks for supplies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Associate of Applied Science - General Studies
Ozark Technical Community College
Ozark, MO07-2026
Skills
- Beverage preparation
- Customer service
- Employee training
- Inventory management
- Cash handling
- Workplace safety
- Policy enforcement
- Team leadership
- Conflict resolution
- Time management
Affiliations
- Nixa High School Track & Field
Timeline
Shift Supervisor
Starbucks
09.2024 - Current
Associate of Applied Science - General Studies
Ozark Technical Community College