Whitney Webb
Nevada
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager on Duty
Sharky's Pub and Grub
Fort Scott, KS
05.2025 - 05.2026
- Trained new servers on menu offerings, service procedures, and safety protocols to enhance team performance.
- Resolved customer inquiries and concerns promptly, fostering a welcoming dining environment for all patrons.
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality standards.
- Resolved customer complaints promptly, fostering positive relationships and ensuring repeat business opportunities.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Insurance Sales Representative
Bryant Chastain State Farm Agency
Bolivar, MO
01.2024 - 05.2025
- Developed tailored insurance solutions based on client needs and risk assessments.
- Conducted comprehensive policy reviews to ensure compliance with industry regulations and standards.
- Collaborated with team members to streamline sales processes and improve operational efficiency.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Server/Waiter
Sharky's Pub and Grub
Nevada and Fort Scott locations, MO
03.2022 - 01.2025
- Trained and mentored new staff on menu knowledge and operational procedures.
- Delivered exceptional customer service, ensuring repeat business and positive guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Wait Staff/Server
Swope’s Drive In
Rich Hill, MO
07.2017 - 08.2021
Education
No Degree - Psychology
Missouri Southern State University
Joplin, MONo Degree - Business Administration And Management
FSCC
Fort Scott, KSSkills
- Communication skills
- Computer skills
- Microsoft Excel
- Customer service
- Serving
- Time management
- Food service
- Relationship management
- Business intelligence
- Telemarketing
- Writing skills
- Organizational skills
- Sales (1 year)
- Property casualty insurance
- Shift management
- Leadership
- Hospitality
Certification
- Life and Health insurance
- Property and Casualty Insurance
Timeline
Manager on Duty
Sharky's Pub and Grub
05.2025 - 05.2026
Insurance Sales Representative
Bryant Chastain State Farm Agency
01.2024 - 05.2025
Server/Waiter
Sharky's Pub and Grub
03.2022 - 01.2025
Wait Staff/Server
Swope’s Drive In
07.2017 - 08.2021
No Degree - Psychology
Missouri Southern State University
No Degree - Business Administration And Management
FSCC