Whitney Schanzmeyer
Saint Elizabeth
Summary
Dedicated professional with expertise in clinical assessment and case management in medical settings. Proficient in crisis intervention and community resource navigation, fostering strong client relationships through active listening and effective communication. Ready to contribute to a collaborative team environment focused on client-centered care.
Overview
6
6
years of professional experience
Work History
Social Worker
Three Rivers Hospice North
Jefferson City
03.2023 - Current
- Provided direct clinical social work services to individuals and families in a medical health setting.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Coordinated care with interdisciplinary teams and community contacts to ensure seamless access to necessary services for clients.
- Facilitated access to community resources, including housing, food pantries, transportation, and medical treatment options, to empower clients in overcoming barriers.
- Delivered grief and bereavement counseling to support family members in processing loss and navigating emotional challenges following the death of loved ones.
- Utilized active listening skills and supportive diction to cultivate client rapport and open communication.
- Engaged in professional development activities, including seminars and workshops, to strengthen community relationships and enhance client referral processes.
Insurance Broker
Wilson & Associates LLC
Jefferson City
10.2021 - 01.2023
- Developed tailored insurance policies and programs addressing specific customer needs, enhancing client satisfaction.
- Conducted market research to identify competitive rates, enabling clients to choose optimal coverage options.
- Evaluated and pursued sales leads from direct referrals, networking, marketing, cold-calling, and lead databases to increase client acquisition.
- Provided comprehensive information to clients during meetings and through phone and email, ensuring clarity and understanding. and answered questions via personal meetings, telephone calls, and email.
- Participated in training sessions to enhance product knowledge, supporting informed client interactions.
Community Health Worker
Community Health Center of Central Missouri
Jefferson City
01.2021 - 02.2021
- Advocated for clients during interactions with insurance companies and government agencies, promoting their rights and access to care.
- Facilitated patient referrals to community resources, improving access to essential support services.
- Coordinated communication between healthcare providers and community organizations, strengthening collaboration and resource sharing.
- Engaged in outreach efforts at health fairs and community events, increasing community health awareness.
- Tracked immunization records for children in accordance with state guidelines.
Education
Bachelor of Science - Social Work
William Woods University
Fulton, MO04-2020
Skills
- Clinical assessment
- Case management
- Community resource navigation
- Grief counseling
- Client advocacy
- Community outreach
- Team collaboration
- Organization and time management
- Data management
- Active listening
Timeline
Social Worker
Three Rivers Hospice North
03.2023 - Current
Insurance Broker
Wilson & Associates LLC
10.2021 - 01.2023
Community Health Worker
Community Health Center of Central Missouri
01.2021 - 02.2021
Bachelor of Science - Social Work
William Woods University