Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wesley Christopherson

Luray

Summary

Proven to excel in customer service and cash handling, my tenure at Lowes Home Improvement showcased my ability to enhance customer satisfaction and loyalty through exceptional service and accuracy. Adept in POS technology and mentoring, I significantly contributed to operational efficiency and a positive shopping environment, embodying reliability and a strong work ethic.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier

Lowes Home Improvment
09.2022 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Enhanced shopping experience, provided product information and location assistance.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Reduced processing errors by meticulously following transaction procedures.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Reynolds High School
Troutdale, OR
06-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Order taking

Timeline

Cashier

Lowes Home Improvment
09.2022 - 04.2024

High School Diploma -

Reynolds High School
Wesley Christopherson